Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Customer service was horrible. After I asked for daily updates, I never received a call. I had to call multiple times because I rarely got an answer and when I did I would only be forwarded to somebody’s updates, I never received a call. I had to call multiple times because I rarely got an answer and when I did I would only be forwarded to somebody’s voicemail. I tried to escalate my concerns and asked to speak to the manager/supervisor. I never was given the chance. The dealership says on the website that “service loaners were available” but they weren’t. My car was in service for one week. More

Wish I could pick a zero star. The first couple of times we went it was great, but this last time, was not. When we got in our truck, it was filthy. either his sweat or oil was all on the leather and door. we went it was great, but this last time, was not. When we got in our truck, it was filthy. either his sweat or oil was all on the leather and door. Then, when we got home, we noticed OIL was dripping out, My husband had to tighten the oil filter!!! the whole experience was horrible . Just plain horrible service. Not sure we will be going back. NOT happy customer's More

Michael was extremely helpful and kept me up to date through the whole process. I’ve dealt with many dealerships and Classic Dodge is one of the best by far. through the whole process. I’ve dealt with many dealerships and Classic Dodge is one of the best by far. More

Good service fast and very helpful I would recommend this dealership to my friends, it was very professional and very nice people there , left with smile dealership to my friends, it was very professional and very nice people there , left with smile More

Excellent customer service! Chris was great, I had to bring my car in for a recall and even though I was told it would be a 24 hour fix, he had my car ready to go in under 2 hours. Really appreciated the bring my car in for a recall and even though I was told it would be a 24 hour fix, he had my car ready to go in under 2 hours. Really appreciated the care and attention that was given to me and my vehicle. More

Jake was fantastic and easy to work with. Our service was quick and let us go on about the day. We have been pleased with Classic from Sale to Service. quick and let us go on about the day. We have been pleased with Classic from Sale to Service. More

Great service - My husband was given a time that worked for him and my car needed and oil change, tires were checked. Service was very fast and professional Thank you for him and my car needed and oil change, tires were checked. Service was very fast and professional Thank you More

Michael was wonderful as always. I can't remember his last name but he knows me and I know him. Always has a smile and able to answer my questions. He's a keeper. I rate him a 10+. last name but he knows me and I know him. Always has a smile and able to answer my questions. He's a keeper. I rate him a 10+. More

Great customer experience. Very seamless to engage with Classic and the representatives. Chris in the service department is one of the best I've ever experienced. Keep it simple and keep up the great work. Classic and the representatives. Chris in the service department is one of the best I've ever experienced. Keep it simple and keep up the great work. More

Had to wait 4 hours for an oil change. Chris that helped me couldn’t have been any nicer. This all I have to say. me couldn’t have been any nicer. This all I have to say. More