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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews
Call Service Center (682) 277-1697

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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June 29, 2021

The service team was courteous, friendly and professional. Minimal waiting. This dealership is consistently improving its service area and is superior to the last Chrysler dealership we used. More

by GYNFIZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dykes
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Jun 29, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 27, 2021

Thanks for the service. The oil change and recall were quick. More

by CDGREEN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
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Jun 28, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2021

Everything asked to do was done to the word. I even got a discount that I was not expecting! Thank you :) More

by ALVINPETER621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica @ Service Department
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Jun 28, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jun 30, 2021 -

ALVINPETER621 responded

Had a few days taken off from work and had decided to have my vehicle serviced. It was done as expected and got a surprised when I went to pay for the ticket. The bill was lower than expected. Extremely happy with Jessica's service. I strongly advice to take advantage of the oil change packages. It is worth it!

June 23, 2021

Very helpful and friendly helping me out and getting taking care of. More

by sharris902000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
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Jun 23, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 22, 2021

Still waiting for my truck to be fixed! After a tech hit something with my NEW truck. I have had to wait a year before a repair. Multiple contacts still no results More

by BIZDAD1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Dykes
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Jul 10, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

June 22, 2021

Chris and Jake are exemplary employees. No matter the issue they are dedicated to providing extraordinary Customer Service still providing legendary service Happy with dealership More

by merisbleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake & Chris in Service
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Jun 22, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that Chris and Jake were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

June 22, 2021

Your team was great with letting me know when and what time my truck will be ready. Good work! Thanks for meeting my needs effectively. More

by LARRYSTAR_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Cabrera -in Sales
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Jun 23, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 18, 2021

Always a pleasant experience with those guys. Reliable and quick and most importantly, flexible. Switched from Don Davis to Classic and never looked back. Excellent dealership. More

by Michaelvatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
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Jun 20, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Michael, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2021

They have no clue what they are doing and NEVER follow through on anything. This is the worst service department I have ever dealt with! More

by DJFGLOBAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All
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Jun 22, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

June 17, 2021

Great!! Knowledgeable and respectful. Chris was a phenomenal technician. Did not beat around the bush. Straight to the point of exactly what needed to be done to make my vehicle run better than ever! More

by ruffin216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 17, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for leaving this wonderful feedback for Chris and the team. We appreciate your business and our team looks forward to serving you again soon!

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