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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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October 01, 2021

I got there are 7am and they had me out of there at 8am. The service was great More

by MALIKBOUK
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pearson
Oct 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

September 28, 2021

Just not friendly and very helpful, they never called me to install my defective radio from 6 months ago More

by walter_gtn31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake
Oct 15, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you, Walter, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you

September 27, 2021

The service was great, when I arrived I was greeted immediately, they asked how could they help and took it from there. More

by jsowels10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 27, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

September 27, 2021

Chris, took care of my questions and concerns. He also set me up with a courtesy car driver to pick me up. Very satisfied. More

by DGSURVIVOR08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Sep 27, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your review and kind words for Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

September 27, 2021

very good service. I have taken my car twice and the truth is that each time they exceed their professionalism More

by noecara09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 27, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

September 26, 2021

The service department just rocks. Chris has become part of my family after 4 years of incredible service. There has never been and issue or problem that was never solved correctly and in a timely manner. More

by DALLASWEBDEVELOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 27, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this wonderful feedback, we are very happy to hear that Chris has provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 24, 2021

Chris was an awesome advisor, service was fast and efficient. Great communication. Best experience i’ve ever had at a service center. More

by MBG97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson, Briana Ayala
Sep 26, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback!

September 22, 2021

I was rather upset about my Touch Screen display failure in my Chrysler 300. When I arrived at Classic for my service appointment, Chris Pierson took complete control and quickly resolved the problem. He wa More

by KBRAGGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of the service tech.
Sep 23, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 20, 2021

Junior in service has ignored me and my request to know why I was charged $1,200 for an ERG cleaning on my 2019 Ram 3500 and yet the trucks check engine light is on for the same problem. I’ll be disputing More

by mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Junior
Oct 07, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

September 20, 2021

Chris Pierson in the service Department has always provided top notch assistance every time I enter their bay doors! Quality, professionalism and efficiency is what I’ve received each time I leave More

by onestripe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Sep 20, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. Chris and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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