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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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October 10, 2021

Juan is awesome 👌 the best to work with. Totally personable and takes care of you. More

by JMCAUSSEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan in Service
Oct 10, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 08, 2021

Great experience. Was in and fairly quickly. Loved that they were ready for my appointment when I arrived. The communication was excellent as well. More

by buckdw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dykes
Oct 08, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 06, 2021

Service took 3.5 hrs and I was denied a ride home. Service was unable to turn off “inflate tire sign “ and to securely tape spare tire cover to maximize reverse view. This tire cover came with the Jee More

by ICTEOKORO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kelly—-service advisor
Oct 07, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

October 04, 2021

Jakes the service advisor provided excellent service and information to get my vehicle fixed properly. Thank you. More

by CARGLASSGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake - service dept.
Oct 04, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jake delivered such a great experience!

October 04, 2021

I asked for full diagnosis and they only gave a partial diagnosis. As a customer you should ask and receive no? More

by OJACKSON56
Recommend Dealer
No
Employees Worked With
Not sure
Oct 21, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

October 04, 2021

Customer service is horrible. Service advisor was no where to been after my car got finished. Had questions for him about my car More

by DABELL30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lathan
Oct 21, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

October 02, 2021

Classic dodge has done all the service on my truck since it was new. When did you’ll stop checking fluids on oil change. If someone would have told me the radiator needing flushing I would have done it and More

by BEDJO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Cabrera -in Sales
Oct 19, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

October 01, 2021

I always received excellent service and have a great experience every appointment. My service advisor was awesome! More

by N Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept only. Jake Kelly
Oct 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 01, 2021

Great same day service Chris helped he was very up front and honest and made sure we got what we needed More

by 5724MEZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

October 01, 2021

Classic Ram is located within minutes of my home. I will book future appointments for service as the need arrises. More

by jee055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in the service department
Oct 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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