Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews
Call Service Center (682) 277-1697

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Sort by
October 26, 2021

I took my jeep to service, they had the most of a month and they left it badly, I returned it and they wanted to charge me more money More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Garces Jr
Report | Print
Oct 26, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience, Jose, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

Oct 26, 2021 -

Jose responded

I call you and nobody answers, as always

October 21, 2021

Very helpful and accommodating. They accessed the issues properly and was able to fixe the issue. More

by CARGLASSGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake the advisor
Report | Print
Oct 21, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2021

Chris and the service team is fantastic! We are so happy every time we bring our vehicles to him More

by Mp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Report | Print
Oct 21, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that Chris and the rest of our team are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

October 19, 2021

It is always a breeze getting my Jeep serviced with the crew here. Courteous & knowledgeable staff! More

by gidget0105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure his name
Report | Print
Oct 19, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

October 16, 2021

Wonderful Experience, Reasonable Pricing for good service, while I waited. Completed within the hour, comfortable clean waiting area More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure, All were professional
Report | Print
Oct 16, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, Barbara. We appreciate you taking the time to share your feedback with us. We're glad we were able to help, and we hope to see you again!

October 15, 2021

The reason for not recommending the service dept. is the repair took too long due to the dianostic back log like about 2 weeks or so. I will come again but hope this dianostic bottleneck is cleared up to a More

by ROGEIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Nov 01, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

October 14, 2021

Chris was very helpful and was able to get me in and out with in a day for a major service and tune up with short notice. More

by LMAMIE68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 15, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

October 13, 2021

Made me wait when it was almost 2 hours. I told them I could run take care of things. Als communications like call backs are terrible! More

by DUSELTON54
Recommend Dealer
No
Employees Worked With
Marcus Buster did great for what he had to work wit., Jose Jimenez
Report | Print
Oct 30, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

October 12, 2021

unscheduled visit next day because oil indicator was not reset. gauges, seats not reset to my positions and preferences. disappointed in condition car was returned to me. More

by KPOTEXAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 13, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd like to further discuss your visit, please feel free to reach out directly.

October 11, 2021

Seem to be nice and friendly The work was done fairly quick in and out More

by RANDYBYRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fowler
Report | Print
Oct 11, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Randy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

1
...
52
53
54
...
79