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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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November 05, 2021

You guys do a crummy job, Ever since when I use to take it to yall u got oil on my seats did a jacked up job on my window. You need to get more experienced from DON DAVIS DODGE. More

by MSROSIE052
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darlene Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fowler
Nov 20, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

November 04, 2021

Juan is very patient , frequent updates . Great service . Very personable . Would recommend highly. I like the fact he texted me updates instead of playing phone tag More

by valeriepelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 04, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review, Valerie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2021

Good service. Reasonable waiting time and easy booking for appointment. Will use their service again More

by kyra1263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 04, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 03, 2021

Scared the xxxx out of me. Was unable to reset low pressure detector leading me to believe I needed to replace sensor. Took it in 1-2 wks later to be told 4 hrs later that the problem had resolved but More

by ICTEOKORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Kelly and Latham Burns. Lathan was more helpful, not sure why he didn’t call me back with status of my tire caps
Nov 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

November 01, 2021

Jay did a great job at getting us in and out with a new vehicle in less than 2 hours. He was very straight forward and answered all of our questions. Thank you! More

by SALDIVARCYNTHIA23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heashan Jay
Nov 01, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Cynthia, Thank you! Jay and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

November 01, 2021

Recently changed service locations. This dealership was very thorough and quick. The price was cheaper than I expected and you can tell they take pride in their work. I think I found my new place to servic More

by davemunoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael (service advisor)
Nov 01, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Dave, Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.

October 30, 2021

The staff is always courteous, helpful, and addresses all details related to the service requested. I've purchased multiple vehicles from Classic and have been satisfied with their ongoing service and suppo More

by ASTARKS1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Jose Jimenez
Oct 31, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to hear Jose and Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 30, 2021

Chris was quick and straight forward. The doors opened at 7am and I was serviced at 7:01. More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 31, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Kris, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 28, 2021

Went through the service line for a regular oil change. The work was done quickly despite being short-handed for the day. Since I didn't wait at the dealership for the service, Lathan called me immediate More

by SHREVEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lathan
Oct 28, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 27, 2021

Jake was my financial advisor and did an outstanding job keeping me informed of my trucks maintenance, warranty and repair needs. More

by DLS595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 27, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jake delivered such a great experience!

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