Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

I had my 2020 longhorn 2500 fuel filter and oil changed. When I got in my truck after there was diesel and grease all over door panel. The truck smelled like body Oder and diesel. Went back in to service ma When I got in my truck after there was diesel and grease all over door panel. The truck smelled like body Oder and diesel. Went back in to service manager and he said he would take care of it. 5 minutes later brings it back out. Still smelled like diesel and body Oder. I guess he thought by wiping the grease and diesel off door panel was taking care of it. He did tell me to bring it back the following week and he would detail it but I wasn’t going to wait 5 days for that smell to go away. So two hours and $50 later at car wash truck is like it was before the dealer had it More

Chris was very professional and efficient. Great experience. I will definitely be back time and time again. experience. I will definitely be back time and time again. More

Very happy to see service is still cntinue to improve, keep up the great work! keep up the great work! More

The service was excellent. And they also washed my truck. Thanks again for the service. Thanks again for the service. More

Great dealership and the staff at service was nice and workable, I will recommend and I will see you all next year for service workable, I will recommend and I will see you all next year for service More

Fast and easy. I was in and out with no issues. Can’t wait to go back. wait to go back. More

Micheal in Service is a very caring Veteran and Service technician. He has great follow up. Mr. Wilkins technician. He has great follow up. Mr. Wilkins More

Short version: Left Jeep Gr. Cherokee with dealer for 3 weeks and dealer did not complete diagnostic and repairs as they say they did. Long version: Left my 2017 Jeep Gr. Cherokee at Classic Chrysler*Dodg weeks and dealer did not complete diagnostic and repairs as they say they did. Long version: Left my 2017 Jeep Gr. Cherokee at Classic Chrysler*Dodge*Jeep for an appointment on Aug. 10. to diagnose control panel warning ‘Service Traction Control’. Before they got to my vehicle for diagnosis, I also called the dealer to fix the windshield wiper fluid sprayer. Eight days later the Dealer called me on Aug 18th with a diagnoses to replace the Traction control module, not under warranty. They also found an oil leak that I did not know was an issue but would be covered under extended warranty after meeting my $100 deductible. The dealer said my Jeep was ready on Aug. 21st, but I was not able to pick it up since I just left town on business for a week. The dealer was nice to let me leave the vehicle there for a week. I picked my Jeep up on Aug 30. The service guy assured me that the windshield wiper sprayer now works and it was just a loose hose. As soon as I pull out of the parking lot I notice the check engine light on. I return to the dealer to wait another 45 minutes to find that the tech did not reconnect all the engine sensors. I also find that the windshield wiper sprayer still does not work but I did not have time to sit while they diagnose that issue again. Not happy with the service and long 8-day wait for diagnosis and another 3 days for incomplete repairs. The tech could have turn the car on to see the service engine light was on indicating incomplete repairs. More

They even washed our car after changing the oil !We love They even washed our car after changing the oil ! We love taking our Jeep there. They even washed our car after changing the oil ! We love taking our Jeep there. More

Informative, professional, clean waiting area, job well done, Chris is the best service professional to deal with done, Chris is the best service professional to deal with More