Back

Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Sort by
January 24, 2022

Chris and Team did a great job explaining what would have caused my engine failure and made me feel comfortable they fixed and the issue should not happen again. They demonstrated understanding, caring and c More

by LEIDOCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 24, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 22, 2022

They look care of me in a timely manner and made sure that I knew just what was going on with my car. And Jake had excellent customer service More

by CARTER.DEANA.D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 23, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review, Deana. We're happy to hear Jake was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 21, 2022

My service advisor Chris went above and beyond to help me with my Jeep. Probably the best customer service I've ever had at a dealership. Communication was never an issue and the work was completed fast. More

by JAYMD87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Jan 21, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for Chris and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 20, 2022

I get me vans serviced through Chris Pierson and he does an amazing job! Gets me in and out as quick as possible with a kindly manner More

by arreola.d2449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Jan 20, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.

January 19, 2022

Had my 2018 Durango in shop since Christmas> Was asked to pick it up because I got angry due to them not being able to diagnose why the check engine light was on. They drove it 90 plus miles to get it to More

by LYNNSWDISPATCH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Latham Burns 5 stars
Jan 20, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

Jan 20, 2022 -

LYNNSWDISPATCH responded

I called him 3 times last week and no response! What good is it going to do now?

January 18, 2022

Great service experience with Chris, he actually listened and adress all my concerns. I will make sure to service my truck with Chris from now on. More

by JAVIHDZ87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 19, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Quality customer service is always our number one priority, and we're happy to hear Chris met your expectations. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2022

Great Service Advisors and just a great dealership! Prompt friendly service! Chris Pierson and Jake Kelly are legends! Lathan never quits smiling More

by MICHAELDYKES1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Jan 19, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

January 17, 2022

I brought my car in for issue that were not addressed. When I questioned the reason, I was dismissed. Not happy with service I received. More

by dtrgreene
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t not remember his name
Jan 20, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

January 14, 2022

They did a good and timely job of my service. Picked me up after the service, and brought me back to the dealership. Everything went great. More

by jcjenkins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Jan 15, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 13, 2022

Jake was very friendly, listened to me, answered and addressed all my questions and concerns. Service was fast and efficient, will definitely be coming back here for all my vehicle services. More

by NANCY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 13, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, Nancy, and for taking the time to leave us this wonderful feedback!

...
46
...