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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center
Arlington, TX
783 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center
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April 29, 2022
Chris got me in and out of the service center quick very easy to work with they bagged my seats cleaned my truck before I left. Thanks again Chris. easy to work with they bagged my seats cleaned my truck before I left. Thanks again Chris. More
by JRPAINTER2
Verified CustomerEmployees Worked With
Chris Pearson
April 28, 2022
I have really enjoyed the service and attention that I have received from this dealership. The service technicians have always been friendly, helpful and informative. I am even thinking of taking my fath have received from this dealership. The service technicians have always been friendly, helpful and informative. I am even thinking of taking my father’s 2019 Dodge Ram to this location for service going forward. Thank you so very much! More
by DEEDIE3396
Employees Worked With
Greg
April 26, 2022
Fantastic service! Jake and the team were very accommodating and thorough. The facility is also great. Very clean, orderly, and great little snack bar with free Wi-Fi. Jake and the team were very accommodating and thorough. The facility is also great. Very clean, orderly, and great little snack bar with free Wi-Fi. More
by sueaun32190
Employees Worked With
Jake
April 24, 2022
Service in excellence. Courtesy, friendly and knowledgeable. Thank you! Honesty and Integrity goes a long way. I will return to your service department. Courtesy, friendly and knowledgeable. Thank you! Honesty and Integrity goes a long way. I will return to your service department. More
by YALONDABOOKER
Employees Worked With
Mike, works in the service department.
April 21, 2022
The service provider I worked with was wonderful and returned my car looking better than when I dropped it off. Great job! returned my car looking better than when I dropped it off. Great job! More
by KAMI
Employees Worked With
It was a service attendant. I didn't speak with a salesperson.
April 19, 2022
Pitiful parts service. Called to talk about an order and was told (Bryan) that he needed to call me back later as he had customers in front of him. I had to remind him th Called to talk about an order and was told (Bryan) that he needed to call me back later as he had customers in front of him. I had to remind him that I too am a customer. I had requested mats for my new Jeep and the wrong ones were sent. Even though I purchased the Jeep here, they asked for the VIN to make sure the correct mats were sent. Last week, I had to keep calling Bryan to get any information. He finally called back and said that he would have to reorder the mats. I asked that once they arrive if he would take a picture of the mats and send to me I could see if they were correct as the last ones sent were for a hybrid Jeep and not my Diesel engine Jeep. Yesterday (04/18/2022) Bryan said the mats were in and he would send me a picture to ensure they are correct. Nothing ever came and nothing this morning. The customer service AFTER the purchase is most lack luster. I have requested the GM call me back but have heard nothing as of 11:41am, 04/19/2022. I absolutely hate to leave a poor review online but at this point, I have little choice as I would hope the dealership would want to know about their poor service. More
by BSWEARENGIN99
Employees Worked With
Bryan in parts
April 19, 2022
I had to talk to 3 people just to get my car scheduled for a recall. The 1st two said they would call me back after checking for parts and never did. Then I had to reschedule my appt because I had a ho for a recall. The 1st two said they would call me back after checking for parts and never did. Then I had to reschedule my appt because I had a house fire. I called and the person I spoke to said oh no big deal bring it in tomorrow(Saturday). I asked if I could be taken home and was told yes. I show up Saturday morning and I'm told they don't do shuttles on Saturday so I had to call someone to come get me. I had several things I needed to have addressed, 2 of them were issues that were caused by previous things that were done on prior visits. I was told each of those things would require a diagnostic for $169 each. I thought that was ridiculous especially since they caused the issues in the 1st place with the work they had done. I'm still waiting on the call to bring the car back in to get the rest of the work done because they didn't have the part. I was told 10 days and this Friday it will be 3 weeks since I picked my car up. I will not buy my next car from this dealership nor will I take my car back there again for any more repairs. The service is horrible. More
by JUKAJO63
Employees Worked With
Lathan
