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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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May 27, 2022

Everyone was very friendly and helpful. Very understanding and got what needed to be fixed done. More

by jackie.jrcamelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew and chris pierson
May 31, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Jackie, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2022

Classic Chrysler Dodge always does a great job. I will continue to return to this dealership More

by quentineasto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez, Melvin Collazo, Peter Lim, Frank Palmer, Elias Argumaniz, Adam Fowler, Courtney Lister, Heashan Jay, Uriel Martinez, Lyon Alizna
May 27, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.

May 26, 2022

BEST DEALERSHIP AND CUSTOMER SERVICE TEAM EVER! !! CHRIS P. ALWAYS COMES THROUGH WITH BOMB CUSTOMER SERVICE AND JOKES LOL 😆 More

by tashahallum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
May 27, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

May 25, 2022

My rep, Lathan was amazing at communicating and doing his best to take care of us. He should consider going to a luxury dealership. That’s where my positivity ends. The Maintenace service was incomplete whic More

by michaela.elder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lathan
May 26, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry that you didn't have a completely satisfying visit, Michaela. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

May 24, 2022

Excellent customer oriented service. On time every time. Have the shuttle service back up and operating. More

by JIMSTRIMBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake in service
May 24, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

May 23, 2022

Chris and the entire service staff was very friendly! My Jeep service was performed on time, as scheduled - and I would recommend this dealership to anyone! I’ll be back to buy more! More

by SMITH2117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uriel Martinez
May 23, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

May 23, 2022

Greg was very professional and straight to the point I give him 10 stars if I could! More

by shawboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in service , Lyon Alizna
May 24, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 23, 2022

My appointment was scheduled for 8:30 am and got out from there at around 10:30 am 🥳. I didn’t no it was going to be overall inspection with the free courtesy car wash and oil change. My car was not comple More

by willrun4021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fowler
May 24, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are sorry to hear that you didn't have a fully satisfying experience. We sincerely value your business and hope you will give us the opportunity to serve you again and demonstrate that we can do better!

May 21, 2022

Took 2 weeks to have a coolent hose replaced. Quoted $800! Slim to No communication from the dealership while they had my vehicle and had to wait 1.5 hours for their shuttle to get me after confi More

by TRACYVELIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shuttle Driver
May 25, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

May 16, 2022

My vehicle was repaired and all applicable maintenance operations were completed during the time the dealership had it. More

by Jc
Recommend Dealer
Yes
Employees Worked With
Service department
May 17, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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