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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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June 17, 2022

I want to know if Management passes out happy pills at the start of each day at Classic! Everyone is so helpful and friendly. This is a sign of a good employer and it is a pleasure bringing my Wrangler in More

by captaintony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ford
Jun 20, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2022

The service was good but the wait time was a little long. Didn’t have any bottles of water for the customers More

by LUTMAY3217
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chis Pierson
Jun 20, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 16, 2022

Did a very good job and love the work they have done for me very satisfied. More

by rafaqatali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Argumaniz
Jun 20, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 15, 2022

The car was not easy on the promised day. And they didn't provide any update until I took a Uber ride there. Had to wait for another 3 days without a courtesy car. More

by AFEEZSMART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember his name
Jun 16, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Adam Lancaster 817-918-9088

June 10, 2022

When I go I never get exactly what’s needed and have to come bac or leave my car and there’s no loaners!! More

by KAMDEZY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laporcsche Patton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

June 09, 2022

Thank you for your kind and detailed explanation, and I will recommend it to any of my friends who have dealt with it. More

by WOONG66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 09, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to hear Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2022

They diagnosed my bad O2 sensor quickly. This is the 3rd bad sensor in 3 months. They got it fixed quickly and the customer service department was great More

by MARKDANIEL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne quintarro
Jun 09, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Mark, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2022

First I would like say that the new service facility is phenomenal. Hayden was there to greet my wife and I as we pulled into the service drive. He was very helpful with getting me set up with Chris (servi More

by AWALDRUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peirson
Jun 09, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! Chris and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

June 09, 2022

I took my car to Classic for routine maintenance (oil change). Since Express Lane does not require an appointment, I just arrived and took my place in que. My Service Adviser set me up and sent me to the More

by Butch GTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Jun 09, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.

June 08, 2022

Will not return to this dealership. No one there seems competent. Have failed multiple times. More

by Holtz1972
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam, Lathan
Jun 11, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please call me at 817-918-9088 and ask for Adam Lancaster. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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