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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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November 17, 2022

Service is always great! I was greeted and checked in at my appointment time and the service was done in a timely manner! Very courteous team More

by krkelly2324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 20, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2022

Great people, amazing experience with everyone there. No had an issue with service or sales. More

by KAMRIYANCY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Nov 20, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2022

It's the best ever . so helpfully .Jules help me she did a good job More

by mjane60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules
Nov 14, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jules and our team, and we look forward to working with you again.

November 12, 2022

The service was amazing will definitely visit this dealership again for further services and purchases! More

by hasher gouhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 13, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 11, 2022

Worse car buying experience ever. The sales rep gave me vibes that he didn't want to entertain me. Seems like he didn't believe that I'd be able to get the car. The entire experience More

by steven.alerte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember his name. Thank God I don't.
Nov 14, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for bringing this to our attention, Steven, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please call me at 817-918-9088. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Thank you. Adam Lancaster

November 11, 2022

My experience with this dealership, has always been one of professional and helpful in all manners. More

by danemeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Nov 13, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2022

Up until this visit, these guys were the best in the business. Sadly, a new management style has started to emerge that is apparent and leading to higher costs. I hope they go back to the friendly, less More

by vrowe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Nov 10, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

. Quality customer service is always our number one priority, and we're happy to hear that Chris has met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

Nov 10, 2022 -

vrowe0 responded

No, thank you for taking the time to respond in the most personal way possible and addressing what is being done to revamp your image. Next time you should save time and just put "Noted" that way, you would have more time to do something more fruitful.

November 09, 2022

Great customer! Advisor was very nice and courteous! Very helpful! Got me in the same day I called for an oil change. More

by queensfirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 10, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2022

It is incredible that to change the battery in my truck it takes 4 fatal fatal days. More

by JSURVEYORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Nov 10, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

November 07, 2022

This dealership completed all recalls in a reasonable timeframe. I was able to schedule an appointment by telephone. More

by Gerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Angue
Nov 07, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Gerald, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

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