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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews
Call Service Center (682) 277-1697

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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July 15, 2023

Everything was great with the appointment. Staff was great. Service took a little longer than expected but it was great More

by FELICIAD.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
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Jul 16, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2023

Did a disingenuous multi-point inspection and after the service I received, tires were still not inflated right and the Jeep came back dirty. More

by EJMANG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Jul 17, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

July 13, 2023

I brought my Chrysler 300 in for a oil change and tire rotation. I had an 8 am appointment. it was around 10 pm when the work was finally completed. The temporary coverings to protect the seat and floor h More

by MJSCHNEIDER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Collazo
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Jul 17, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call 817-918-9088 and ask for Adam Lancaster. Thank you.

July 13, 2023

Couple of bumps but Chris and Classic service did an excellent job smoothing it all out. More

by MR.ERIC.BEVERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service, didnt deal with sales
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Jul 14, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

July 12, 2023

Dealership was great. Very friendly and always treat me right. Clean and the service is always quick. More

by rachcochran5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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Jul 12, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2023

Quick and efficient service with great pricing. Service advisors updated me on future maintenance and cost. Friendly staff with comforting amenities. More

by jordanj193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cheek
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Jul 13, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

July 12, 2023

Jason White is a great salesman and better person I bought this car sight unseen and he made the process painless. More

by TYLERWASH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason White
Report | Print
Jul 13, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you, Tyler, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jason here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

July 08, 2023

Great Service! James Pecor was on top of things during the whole process. Thank you. More

by rswatek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pecor
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Jul 10, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy James provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2023

The team had my car in and out quickly. They were kind and very helpful More

by jonathanrogers37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Pearson , Melvin Collazo, Elias Argumaniz
Report | Print
Jul 10, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 06, 2023

Quick, friendly, and very helpful. Great communication and provided feedback for what was needed with my Jeep. More

by pritchett.taylor91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
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Jul 07, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Tayler, thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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