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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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December 22, 2022

Great quick and friendly service. Easily worked astound my very busy schedule. Definitely recommend serves at this dealership. More

by jordo1997pudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules
Dec 23, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jules met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2022

We had a mysterious noise emitting from the front of the suspension. Service advisor Chris Pierson provided excellent service in determining the cause of the noise. It was found to have a broken right fron More

by jdenglere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Dec 15, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 10, 2022

There is minimal customer service without reaching out to upper management. No accountability from several of the service advisors and the service manager does not understand his job. More

by CADDTAZZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aurelia McRoy
Dec 12, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you. Adam Lancaster 817-918-9088

December 09, 2022

Very dissatisfied with this dealership and it’s not the first time...service is ridiculous More

by MAYBERRYMSPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Dec 12, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you. Adam Lancaster 817-918-9088

December 09, 2022

It was a very nice environment while I waited for my car. Every one was super nice! More

by HJWARFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 12, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2022

Super nice,and very helpful. Our sale person was outstanding, and very helpful on all aspects. More

by PATRICKBURKEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Dec 08, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Patrick, Thank you for your business and this review. We're happy to hear Elias, Melvin, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2022

Good service and fast work. Clean facilitie, helpful, coffee machine was awesome and friendly staff… More

by RIZALDY_LUGTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Dec 06, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

December 03, 2022

Not transparent with pricing. I wish they would be more honest with the service call. More

by KSESSIONBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Dec 05, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

December 02, 2022

Great thanks to LaPourche Patton for her help and support during and after the sale. She did not talk much when we met at the dealer like other salesmen, but she was sincerely in communication. After we got More

by NDHANH
Recommend Dealer
Yes
Employees Worked With
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

November 30, 2022

So, typically don't like going into any dealership because i always feel like im being ripped off. Classic CJDR is different. Specifily the service department; they are always professional, keep good More

by darylflaggs2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lathan Service Dept
Dec 02, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We look forward to having you as one of our valued customers for many more years to come!

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