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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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January 14, 2023

they repaired the airbag sensor error. ..finally; we dropped off the vehicle initially on Dec. 22 with airbag sensor error (front passenger seat); we picked up on Dec. 29 - error was stil More

by audicollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Jake, then Junior
Jan 15, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have finally provided you with such a positive experience! We sincerely appreciate your patience and look forward to your next visit.

January 08, 2023

Everyone I come in contact with is very friendly and informative about the job that needs to be done More

by MLANCASTER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

January 08, 2023

The service department is awesome only because of Jules Wildoner. She is an amazing Service Advisor and we refuse to work with anyone else. She had to take over our Jeep issues because another service ad More

by cakair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules Wildoner- Service Department
Jan 08, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Jules and our service team appreciate your business and hope to see you again soon!

January 05, 2023

I paid almost $400 for what I thought would be excellent service. Well I was wrong and will NEVER use this dealership! Will NEVER REFER TO THIS DEALERSHIP!! No fluids where topped off, oil was not filled More

by moedunem20
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 06, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

January 03, 2023

Service is awesome from the beginning . when we order our diesel rubicon .great place .to buy you new jeep great selection and service department also awesome service .Rolando is our se More

by dxdcargoinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 04, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2023

Damian was fantastic to work with. Kept me informed every step of the way and me feel as though my business was truly valued. More

by NDWANZENRIED
Recommend Dealer
Yes
Employees Worked With
Damian Haye
Jan 04, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 02, 2023

Such professional service and craftsmanship customer service was excellent ever time Chris is a professional yet made me family special More

by andreadavis1189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 02, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us, Andrea. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris, and we look forward to working with you again!

January 02, 2023

Customer service was horrible. Kept my car over a week, and never called to update me on my issues with car. What was under warranty and wasn't. More

by m.dawson044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julies
January 02, 2023

Todo muy bien muy contentos con la persona que nos ayudó a ver todo lo que había y su atención More

by jose1190palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania flores
Jan 02, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review, Jose! We're happy to hear our team was able to serve you and demonstrate our commitment to great service.

December 31, 2022

They messed up my oil pan and suggested that I tow my car to the previous dealership to get it fix or fit the bill.😡 My Jeep was just fine when I drove it into service. More

by A. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn’t sales
Jan 02, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

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