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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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February 18, 2023

I've always wondered for years and years, if I'm waiting on my car for service, why does no one ask if I'd like to look at new cars? It's a captive audience! Well guess what? Someone here actually did! I More

by rmharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Feb 19, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! Chris and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

February 18, 2023

No one spent more than $100k for a car that has so many issues and the dealership hasn’t been very helpful. I have asked for a manager’s contact but didn’t get anywhere. I’m getting ready to pursue somet More

by TPVU84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana
Feb 20, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

February 15, 2023

Excellent customer service and communication. The shuttle service was helpful and the gentleman that drove me was kind and dear. More

by MARNISUGDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 15, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

February 08, 2023

Javier! Was fantastic. He got my car into service the day before an ice storm due to battery issues. Both batteries were changed out so that I wouldn’t be st More

by SONYACAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Feb 08, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad Javier was able to help, Sonya, and we hope to see you again!

February 02, 2023

Excellent service as always, friendly staff and what i was expecting, time wise. I like that you have coffee and doughnuts, a very nice touch. More

by FANJET16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Saurez
Feb 02, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad Javier and our team were able to help, and we hope to see you again!

February 02, 2023

Upon leaving the dealership following an oil change I discovered the hood was not completely closed. It was held by the safety latch. More

by mellis4008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyon Alizna - 5 stars, Jesus Mangue - 5 stars
Feb 02, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review. Lyon, Jesus, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

February 01, 2023

The dealership was clean and the people were friendly. Service was great and I will refer others More

by DEANNA.RAY0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Feb 02, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Deanna, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Elias met your expectations. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as a valued customer for many years to come!

January 31, 2023

Customer service and quality of the work done, we’re key to my experience. Although it was a warranty issue, it was handled as if the car had been purchased there. More

by DOCTADDONIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson - Service Dept.
Feb 01, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2023

Alex was extremely professional. He was informative, clear and concise. He explained our options. Did not overpromise and delivered the vehicle we ordered without any problems. More

by PPADILLA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Feb 01, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

Feb 01, 2023 -

PPADILLA0 responded

Alex Ward made the whole experience of buying our vehicle easy, quick and enjoyable. We will buy our next vehicle from Classic Chrysler.

Feb 01, 2023 -

PPADILLA0 responded

Thanks to Alex for providing a very high level of service. He kept us informed throughout the delivery process.and delivered the vehicle 2 weeks ahead of schedule.

January 31, 2023

My service tech Mike was very helpful and professional. He explained to me what needs to be done . Followed up on ky service and keep me posted. The inky hiccup on the service was that it was nit delivered More

by caturayben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at the service department
Feb 01, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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