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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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March 25, 2023

The service team was very helpful, courteous and knowledgeable thanks Jr. for advice and conversation More

by claudeaj25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Mar 27, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

March 24, 2023

It was nice and clean, friendly staff, eager to help, service was very helpful. Thanks More

by scott_allard82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 27, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, Scott, and for taking the time to leave us this wonderful feedback!

March 23, 2023

Lathan is excellent with his customers. He always keeps me informed and provides great customer service. More

by rscottsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lathan in Service
Mar 23, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

March 23, 2023

Chris provided exceptional customer service. He’s very professional and informative. He’s my go to guy! More

by candi1633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Mar 23, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Candi, Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2023

The personnel are very attentive to your needs and will attempt to work with you to get the vehicle you want. More

by SSANTILLAN1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavaugn
Mar 23, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with Lavaugn and our team. We're glad to hear we delivered such a great experience!

March 15, 2023

Junior was very helpfull and professional Was ver pleased my Jeep was also nicely cleaned More

by jdyork1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Mar 16, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

March 15, 2023

Sara was a pleasure to do business with ! 10/10 She did not try to sell me anything I did not want & she worked to get me the best deal she could. More

by JAMES.GUFFEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Mar 16, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, James, and for taking the time to leave us this wonderful feedback!

March 14, 2023

Chris in service did a great job of explaining things and kept me updated on status. More

by shotsixstring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service.
Mar 14, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for our service department! Chris and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 11, 2023

The guy was not helpful at all when I asked him question. Pointless not satisfied More

by MARTINEZGLORIA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly to let us know the best way to contact you and I will reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

March 11, 2023

had an appointment at 8:30 AM with a loaner car lined up. Took 50 minutes to get the loaner. They didn’t get my car finished the first day so they kept it overnight. When I picked it up the next day and brou More

by SLINZ2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Garcia service dept
Mar 16, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

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