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Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.4
1,268 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

1111 I-20 East Frontage Rd

Arlington, TX

76018

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Showing 1,268 reviews

May 17, 2023

JR was very kind and helpful with getting my recall service completed. I appreciate his help with getting everything done and checking out my vehicle. More

by sabrina.m.earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR in Service Department
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May 18, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review, Sabrina. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2023

Thanks Jr, awesome service we will see each other soon again. Have a great day. More

by jason.osorio90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Argumaniz
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May 16, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much, Jason, for your kind words, and for taking the time to leave us this wonderful feedback!

May 15, 2023

Great communication and customer service. James Pecor went above and beyond to ensure I had all available pricing and payment options when servicing my vehicle. I would highly recommend their More

by saygo1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pecor
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May 15, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing about your experience with James here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

May 13, 2023

Labor rate is pretty high, but all dealer mechanics are. Other than that, Julie took incredibly good care of me. I am so pleased and will always us Classic Chrysler for my service needs More

by pcstaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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May 14, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

May 12, 2023

Very poor service, Long wait, work did not complete as charged. Wait my time for back and fort just for simple service ( change engine oil and filter) More

by ah624573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who
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May 15, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, please call me at 817-918-9088. Thank you. Adam Lancaster.

May 15, 2023 -

ah624573 responded

I did call you but did not get call back. If you want to discuss more about the issue, call or text me at 8172661000.

May 10, 2023

My Gladiator had been in the shop for 2 and a half weeks at a different dealership. I got it back and two days later the check engine light came back on. I decided to take it Classic this time, and I'm glad More

by stormy.winters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pecor
Report | Print
May 10, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

May 09, 2023

My appointment for an oil change was at 2:30 and it took 3 hours. But car was washed which was a nice surprise. I would just liked to have known it was going to take 3 hours before I came and sat in the wai More

by BRIMAC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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May 10, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call 817-918-9088 and ask for Adam Lancaster. Thank you.

May 09, 2023

I was very pleased with the service department on that beautiful Saturday morning when I brought my truck in. I was able to get my oil change, tires rotated and an issue with one of my speakers taken care More

by W.WARDHHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 10, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 09, 2023

In and out, customer service was great. Dropped off, got a call a few hours later it was ready. More

by dee7deeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
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May 10, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2023

Great Dealership, comfortable sitting area and snacks. James my advisor was awesome as well as all the polite co workers!! More

by petergordon.gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 08, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

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