Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Bought my Jeep when the dealership was Holt and really wasn’t satisfied with the service department. Now that it Classic the service department is really reliable, thorough, friendly and professional. I h wasn’t satisfied with the service department. Now that it Classic the service department is really reliable, thorough, friendly and professional. I have worked with Chris and just recently Michael for servicing and product recall on my 2013 Jeep and these guys were great and very helpful. Thanks a bunch More

You’re technician Jake was very professional and friendly and did an excellent job. I was pleased with the overall product. I will probably use you guys again. and did an excellent job. I was pleased with the overall product. I will probably use you guys again. More

Pretty fast fixing any issues I have with my truck so far I have no complaints. You guys do good work every time. I appreciate it I have no complaints. You guys do good work every time. I appreciate it More

My experience with your technician Junior (Juan Garces) was just OK. I truly appreciate the ability to communicate via text, but his messages to me were exclusively reactive, i.e., no proactive updates, no was just OK. I truly appreciate the ability to communicate via text, but his messages to me were exclusively reactive, i.e., no proactive updates, no initiative taken to follow-up with me. Absolutely no problem with the actual service of the vehicle -- great job there. Other comments: -- The reservation for service is meaningless. You know it, I know it, we all know it. I think you'd be better off doing away with the reservation system and just telling me to add two days to the day I brought in my vehicle, and that's when you'll first take a look at it. Honesty is better than bogus exaggeration, e.g., "We're backed up today... bring it in Monday. You won't lose your place in the queue, and I've logged all your details in the system." Yeah, right. -- Morale seems to be low. It's been a long time since I brought my vehicle into Classic Chrysler and not felt like a burden to the service advisory team. I've learned to no longer expect a smile and a warm greeting... nowadays I'm just looking for eye contact, and for someone to talk to me without multitasking on the computer. More

Everything is looking up.Too early to tell. Unwaiting for future service. I do not know everyone to name just yet please So be patience future service. I do not know everyone to name just yet please So be patience More

Their service was a great experience. Made appt online and service was fine very prompt. Waiting experience was good. Coffee/latte machine and water provided. and service was fine very prompt. Waiting experience was good. Coffee/latte machine and water provided. More

Lyon was very friendly and easy go. Process took an hour or so. The service is prompt and quick. Definitely recommend you guys. Happy with my purchase. or so. The service is prompt and quick. Definitely recommend you guys. Happy with my purchase. More

The service advisor Chris Pierson was very pleasant, knowledgeable and easy to work with. He worked with my truck to get it out by the weekend. I needed my truck for a family reunion. knowledgeable and easy to work with. He worked with my truck to get it out by the weekend. I needed my truck for a family reunion. More

Awesome customer service. Got me right in Without an appointment. Happy with the speed of service and quality of work. Will use this dealership again appointment. Happy with the speed of service and quality of work. Will use this dealership again More

Took my Jeep in for routine oil change and service. Quick and efficient work. Washed my car before returning it to me. Nice waiting area and efficient work. Washed my car before returning it to me. Nice waiting area More