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Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Arlington, TX

4.4
1,268 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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1111 I-20 East Frontage Rd

Arlington, TX

76018

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Showing 1,268 reviews

September 09, 2021

Just call for price on diagnostic and service, have been transfer three times from line to line and in the end the voicemail pop in the phone. Disappointing More

by i.georgi
Recommend Dealer
No
Employees Worked With
Reception/Service
Sep 26, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please call 817-918-9088 and ask for Adam Lancaster if you would like to discuss this further. Thank you.

September 08, 2021

They gave me a quote of 2500 and I took it to another place and it was just my tires! Also they took my headlight out and put it back in without screwing it in! More

by keenan.zhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake assistant
Sep 25, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Keenan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

September 07, 2021

Classic CDJRF has some the most considerate, thorough, and helpful service people. I have always appreciated the way the greet me and then take care of any service needs very promptly and completely. Ch More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Sep 08, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review, Jim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

September 06, 2021

Jake was helpful and made sure everything was taken care of in the time he said. He has always been upfront with time tables f I r repairs. More

by dtrevino689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 07, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jake to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.

September 04, 2021

Chris and his team did a great job to repair my vehicle . The damage was complicated but he did a good diagnosis of the problems , explained all my options clearly , answered all my questions patiently and g More

by EES3219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson 5 stars
Sep 05, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

September 03, 2021

Muy buen trato de todas las personas que me atendieron, Muy buen trato de todas las personas q me atendieron , se los recomiendo , siempre buscando las soluciones para q el cliente se valla bien atendido y More

by ROGELIOTF1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Corto
Sep 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2021

Don't deal with this dealership!The salesman (Marcos) Don't deal with this dealership! The salesman (Marcos) said I would get a good trade-in "because of the high values on used cars right now" - the t More

by japermenter
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcos
Sep 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

September 02, 2021

Chris Pierson is an outstanding technician. He always provides the best customer service. Will definitely recommend him to anyone that walks in. 10/10 service! More

by Alex Castro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Sep 02, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you, Alex. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

September 01, 2021

No communication very poor Customer Service! If I didn’t have to go there because I have an extended warranty from them I would not! More

by KRANS_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t , remember
Sep 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

September 01, 2021

Chris is awesome! We enjoy his company every time we come in, he takes care of us so well! Can’t wait for my car to break down again so I can spend time with this dealer! Love them! More

by ramowner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 01, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for sharing your thoughts about your experience with Chris and our team here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

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