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Classic Chrysler Dodge Jeep Ram Fiat of Arlington
Arlington, TX
1,268 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 1,268 reviews
April 19, 2022
I had to talk to 3 people just to get my car scheduled for a recall. The 1st two said they would call me back after checking for parts and never did. Then I had to reschedule my appt because I had a ho for a recall. The 1st two said they would call me back after checking for parts and never did. Then I had to reschedule my appt because I had a house fire. I called and the person I spoke to said oh no big deal bring it in tomorrow(Saturday). I asked if I could be taken home and was told yes. I show up Saturday morning and I'm told they don't do shuttles on Saturday so I had to call someone to come get me. I had several things I needed to have addressed, 2 of them were issues that were caused by previous things that were done on prior visits. I was told each of those things would require a diagnostic for $169 each. I thought that was ridiculous especially since they caused the issues in the 1st place with the work they had done. I'm still waiting on the call to bring the car back in to get the rest of the work done because they didn't have the part. I was told 10 days and this Friday it will be 3 weeks since I picked my car up. I will not buy my next car from this dealership nor will I take my car back there again for any more repairs. The service is horrible. More
by JUKAJO63
Verified CustomerEmployees Worked With
Lathan
April 18, 2022
Took a while before we received an estimate. Once the estimate was completed, had to re-quote because the parts estimate was inaccurate. Actual repair timeframe was a little more accurate. Se Once the estimate was completed, had to re-quote because the parts estimate was inaccurate. Actual repair timeframe was a little more accurate. Service advisor offered to reduce some costs due to the estimate error and time the vehicle was down. Did not get any feedback on why the system may have failed in the first place (would be valuable to insure a recurrence is prevented). More
by swcnwen
Employees Worked With
Jake Kelly
April 15, 2022
Everyone I dealt with were extremely friendly and professional. Chris was great to deal with. Providing me with a ride back to the dealership when I didn't have one was top notch service! You guys ev professional. Chris was great to deal with. Providing me with a ride back to the dealership when I didn't have one was top notch service! You guys even washed my vehicle! I thank you all very much and will definitely be returning! More
by seaningstrum
Employees Worked With
Chris
April 14, 2022
Was in for the 60k mile service. I arranged my own transportation. Service was fine, until I realized that they had tacked on a 3.5% surcharge for using a credit card, but never told I arranged my own transportation. Service was fine, until I realized that they had tacked on a 3.5% surcharge for using a credit card, but never told me about it. Cashier actually told me the amount without the surcharge and proceeded to charge me a higher amount without telling me. I discovered when reviewing the paperwork at home. Not a place I would recommend. More
by Josue
Employees Worked With
Michael
April 06, 2022
My repair service was a nightmare. After they had my vehicle for seven days and it had not even been seen I wanted my vehicle. The supervisor then asked if he could expedite the repair After they had my vehicle for seven days and it had not even been seen I wanted my vehicle. The supervisor then asked if he could expedite the repair to improve the experience. I picked up the vehicle the next day but had to return it the following day for more repair. I would not recommend this service department. More
by TLSHIRK
Employees Worked With
Manuel Deleon
