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Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Arlington, TX

4.4
1,268 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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1111 I-20 East Frontage Rd

Arlington, TX

76018

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Showing 1,268 reviews

December 22, 2022

Thank you Jesus, Service Advisor, for your patience with all my questions about my 2016 Fiat recently purchased used and the repairs needed a- you were so understanding !!! More

by michel.hobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Service Advisor
Dec 23, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Michel, Thank you so much for your kind words for Jesus, and for taking the time to leave us this wonderful service feedback!

December 22, 2022

They explained all the work that they would be doing and kept me updated until I picked up. More

by hacic3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Dec 23, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

December 22, 2022

I like that I can bring my car to get an oil change without an appointment. More

by JEFFREYMILLER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Argumaniz
Dec 23, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Jeffrey, Thank you for your business and this service review. We're happy to hear Elias and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2022

Great quick and friendly service. Easily worked astound my very busy schedule. Definitely recommend serves at this dealership. More

by jordo1997pudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules
Dec 23, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jules met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 19, 2022

Excelente transaction all issues were addressed. Did not take a lot of effort on my part lol. All my questions were answered. More

by WOUTERS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Dec 19, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

December 14, 2022

We had a mysterious noise emitting from the front of the suspension. Service advisor Chris Pierson provided excellent service in determining the cause of the noise. It was found to have a broken right fron More

by jdenglere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Dec 15, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 10, 2022

There is minimal customer service without reaching out to upper management. No accountability from several of the service advisors and the service manager does not understand his job. More

by CADDTAZZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aurelia McRoy
Dec 12, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you. Adam Lancaster 817-918-9088

December 09, 2022

It was a very nice environment while I waited for my car. Every one was super nice! More

by HJWARFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 12, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2022

Very dissatisfied with this dealership and it’s not the first time...service is ridiculous More

by MAYBERRYMSPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Dec 12, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you. Adam Lancaster 817-918-9088

December 07, 2022

Super nice,and very helpful. Our sale person was outstanding, and very helpful on all aspects. More

by PATRICKBURKEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Dec 08, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Patrick, Thank you for your business and this review. We're happy to hear Elias, Melvin, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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