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Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Arlington, TX

4.4
1,268 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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1111 I-20 East Frontage Rd

Arlington, TX

76018

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Showing 1,268 reviews

January 02, 2023

Customer service was horrible. Kept my car over a week, and never called to update me on my issues with car. What was under warranty and wasn't. More

by m.dawson044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julies
January 02, 2023

Todo muy bien muy contentos con la persona que nos ayudó a ver todo lo que había y su atención More

by jose1190palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania flores
Jan 02, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review, Jose! We're happy to hear our team was able to serve you and demonstrate our commitment to great service.

December 31, 2022

They messed up my oil pan and suggested that I tow my car to the previous dealership to get it fix or fit the bill.😡 My Jeep was just fine when I drove it into service. More

by A. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn’t sales
Jan 02, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

December 31, 2022

I waited 5 hours for my car to get serviced, then as I was leaving the car didn’t drive right, so i brought it back and didn’t have my car for 2 days. More

by DEREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
December 30, 2022

Great service, advisor Jake was very helpful and professional with the business of managing my concerns More

by jcduck59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 31, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 30, 2022

Great service I will come back to this place for all my needs thanks for everything More

by sanchezraul457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lathan
Dec 31, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2022

Chris in service should be a manager again . . He is very professional .. He is an asset to your dealership .. More

by TOMMYBOY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 29, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as a valued customer for many years to come!

December 29, 2022

Jules was great to work with. Kept us informed about progress and what to expect More

by rwalter9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 29, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

December 24, 2022

I should have bought my Jeep from *this dealership. Everyone has been so kind and welcoming each time I’ve been in for service. More

by sara.cinnamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ardis
Dec 26, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience, Sara! We sincerely value your business and look forward to your next visit.

December 23, 2022

I think the service agent was excellent his name is Chris. I think the service mechanic I had was in training that was not so great. The experienced mechanics are awesome. And service was 5 stars. I lo More

by bwbrown64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , service rep
Dec 26, 2022 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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