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Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Arlington, TX

4.4
1,268 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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1111 I-20 East Frontage Rd

Arlington, TX

76018

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Showing 1,268 reviews

February 18, 2023

Dealership filled out my dodge dealer survey without my knowledge and signed it on my behalf. Long story… just will not ever buy again from them. More

by DML08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of these
Feb 20, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

Feb 22, 2023 -

DML08 responded

Mr Lancaster I sent you and my salesman an email stating exactly what happened. Neither of you responded. I then emailed Mr. Vanoven and received a response. His response was he was unable to fix responses made on my behalf.

February 18, 2023

I've always wondered for years and years, if I'm waiting on my car for service, why does no one ask if I'd like to look at new cars? It's a captive audience! Well guess what? Someone here actually did! I More

by rmharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Feb 19, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! Chris and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

February 18, 2023

Swift and effective service. I came to pre-purchase a 2023 Dodge Challenger R/T and trade in my existing Challenger. Austen and I were able to come to a quick agreement on the More

by JORDANLBELL98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Cartwright
Feb 19, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Jordan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austen met your expectations. Congratulations on your new 2023 Dodge Challenger R/T. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 18, 2023

Great Customer Service~ Sara Douglas is one of the best Salesmen I have ever had. More

by DBALLENGEE100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Douglas
Feb 19, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad Sara was able to help, and we hope to see you again!

Feb 22, 2023 -

DBALLENGEE100 responded

Sara Douglas is great and I would always recommend her.

February 18, 2023

No one spent more than $100k for a car that has so many issues and the dealership hasn’t been very helpful. I have asked for a manager’s contact but didn’t get anywhere. I’m getting ready to pursue somet More

by TPVU84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana
Feb 20, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

February 15, 2023

Excellent customer service and communication. The shuttle service was helpful and the gentleman that drove me was kind and dear. More

by MARNISUGDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 15, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

February 08, 2023

Javier! Was fantastic. He got my car into service the day before an ice storm due to battery issues. Both batteries were changed out so that I wouldn’t be st More

by SONYACAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Feb 08, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad Javier was able to help, Sonya, and we hope to see you again!

February 04, 2023

They are really easy to deal with and friendly also. No hardball dealing with these guys. More

by PAMJ1381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 05, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 04, 2023

Great experience, I love my Jeep Wrangler! The sales staff were very informed and were able to answer all of my questions, were patient with me and let me look at several models, etc. The de More

by MATTKSTEVENSON10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay
Feb 05, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 03, 2023

I had a great experience with this dealership. They were helpful and friendly. I would return. More

by JW06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fausto
Feb 05, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for your feedback on your recent visit to Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We hope you will continue to enjoy your new vehicle!

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