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Classic Chevrolet - Service Center

Grapevine, TX

4.5
351 Reviews

351 Reviews of Classic Chevrolet - Service Center

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June 15, 2023

Communication with the advisor could of been better on the backside of the service. Only spoke with advisor when i checked in. More

by DLONG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Thedford
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

It was fast and Efficient the whole experience was top notch thanks for great service experience More

by FOOTLOOSEGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marca Vandergriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Having my entire motor replaced at GM's cost due to it being under the extended warranty was Outstanding. Thanks Clasdic Cheverolet for taking Great care of your customers.. More

by DAVIDPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Found a car online that wasn’t in the dealership yet. Ethan helped me from beginning to end - fast, and easy! More

by HAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Langley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

The staff seems to be always in a rush, in the service department. I am afraid they don't do a quality job due to the rush they show. Plus, the time I took my Trax for maintenance, I asked a question and More

by Z980465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember faces or names
June 14, 2023

Did excellent job! I will tell others about the great service that he is doing at Classic Chrevelot More

by davidwilliams53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reddy. S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

had some unfinished work, TPMS service warning light on so need to have reset after tire rotation More

by JWC1027
Recommend Dealer
No
Employees Worked With
Shawn Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : rachel,butler very helpful
June 14, 2023

No communication. . no hello Good afternoon ..no one even asked whar my name was Customer service subpar. Had to find my rep after to get answer to the question I ask More

by DEBBIEFLYNN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Marshall
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Our experience with Classic & it’s employees have always been enjoyable. Their customer service is beyond measure. More

by HODGEGANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marca Vandergriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Warranty work was done in a professional and appropriate manner. Would have warranty work done there again More

by 123rightkick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yrenio Carrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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