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Classic Chevrolet - Service Center

Grapevine, TX

4.5
351 Reviews

351 Reviews of Classic Chevrolet - Service Center

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May 24, 2023

Within minutes of arriving, the service representative had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. More

by G.GREMILLION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marca Vandergriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Thedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Kim always goes above and beyond to help customers. He is part of what makes Classic Chevrolet great!!! More

by NAGY_JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Everything went nice and smooth. Ethan had everything ready to go for us when we got there and made the experience great. More

by JCKDNLS00187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Medford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Always happy when I leave. It’s a real pleasure to do business with professionals. More

by JIMHOPSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Coburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waeland Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Brogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kimber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Passing on the 3% charge to use a credit card to customers makes no sense. You place your logos on every car you sell for free advertising and don’t pay customers for that. Next you will probably ch More

by rwhitson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Hector Lara was a great help again. Your waiting area is fantastic. I feel so good waiting there. More

by MARK@ARTISANCT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Always ways to schedule service, got me in quickly and finished fast. Highly recommend using them. More

by STEPHANIEBRANUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Great service and great advisor (Alan). Only had oil change but I was in and out in less than 30 minutes. More

by MWYOUNG1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

No communication at all I was told 1 hour 3 minutes 2 hours and 30 minutes later. I noticed my car was done. No one told me. The advisor was the worst advisor I have ever had to deal with. If you don’t l More

by NELSONCOURTNEY333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marca Vandergriff
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

I brought my 2022 Silverado for an issue. Hector was very helpful with me and made sure my problems was fixed. He even had the dealership give me a loaner car so I can have some transportatio More

by JONESIRA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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