Classic Chevrolet - Service Center
Grapevine, TX
353 Reviews of Classic Chevrolet - Service Center
These guys are top notch! From my service advisor to the ladies at the front desk…they are all amazing. Very thankful that we found them. I was not happy about the lack of Loa From my service advisor to the ladies at the front desk…they are all amazing. Very thankful that we found them. I was not happy about the lack of Loaners (esp for how expensive my SUV was) but Rachel & the ladies at the front desk and my service advisor make it very quick and pain free. We have tried many Chevy Dealers that are way closer to us but they proved to be abolutely horrible so we will continue to make the drive all the way out to Grapevine. Thank you so much. More
Within minutes of arriving, the service representative had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. More
Kim always goes above and beyond to help customers. He is part of what makes Classic Chevrolet great!!! He is part of what makes Classic Chevrolet great!!! More
Everything went nice and smooth. Ethan had everything ready to go for us when we got there and made the experience great. Ethan had everything ready to go for us when we got there and made the experience great. More
Always happy when I leave. It’s a real pleasure to do business with professionals. It’s a real pleasure to do business with professionals. More
Passing on the 3% charge to use a credit card to customers makes no sense. You place your logos on every car you sell for free advertising and don’t pay customers for that. Next you will probably ch customers makes no sense. You place your logos on every car you sell for free advertising and don’t pay customers for that. Next you will probably charge a WiFi fee or resort fees for using the waiting area. My rep Alan is top notch and always helpful and he is the reason I would return but I will not be recommending your service department because of this fee. More
Hector Lara was a great help again. Your waiting area is fantastic. I feel so good waiting there. Your waiting area is fantastic. I feel so good waiting there. More
Always ways to schedule service, got me in quickly and finished fast. Highly recommend using them. finished fast. Highly recommend using them. More
Great service and great advisor (Alan). Only had oil change but I was in and out in less than 30 minutes. Only had oil change but I was in and out in less than 30 minutes. More
No communication at all I was told 1 hour 3 minutes 2 hours and 30 minutes later. I noticed my car was done. No one told me. The advisor was the worst advisor I have ever had to deal with. If you don’t l hours and 30 minutes later. I noticed my car was done. No one told me. The advisor was the worst advisor I have ever had to deal with. If you don’t like your job find a different one but you were rude and could have cared less about your job. I will never buy or bring my vehicle back. More