Classic Chevrolet - Service Center
Grapevine, TX
351 Reviews of Classic Chevrolet - Service Center
I took my Duramax in for service due to a misfire, and I was educated and advised to make the right decisions on getting the problem repaired and resolved. Neal in Service really knows how to take care of c was educated and advised to make the right decisions on getting the problem repaired and resolved. Neal in Service really knows how to take care of customers and I was able to make the right decision while tear down of the area of my engine Was in process to go ahead and go the extra step to replace other parts that were potentially going to need service in the future thus for creating a great financial experience. I really appreciate a thorough attention to detail and communication and timelines. It took the entire team to get me in and out in a reasonable timeframe. I will absolutely be back with my Tahoe and Duramax as needed. thank you, Neal and the technicians for excellent service More
Ordered spark plugs for my 2021 chevy equinox. Spent four hours on the phone telling them they sent wrong part. These guys in parts department have no clue what they are doing. Part was for 2023 e Spent four hours on the phone telling them they sent wrong part. These guys in parts department have no clue what they are doing. Part was for 2023 equinox and I own 2021. No refund they just sent exchanged for right part. But I had to buy yesterday at auto zone just so I could get to work. I guess I have spark plugs for the future. But why would you buy from a dealership that is disorganized and doesn’t care. More
I took my High Country in for it's first oil change, primarily because they said they would do it for free. Took about an hour and a half, as I had called it in prior to me getting there. Lo and behold, primarily because they said they would do it for free. Took about an hour and a half, as I had called it in prior to me getting there. Lo and behold, they put the sticker up saying it would be due again in 5000 more miles, but they never even changed the oil. It's still the same oil it had when I bought the truck in January. xxx... More
Brian Cunningham, Director of CLASSIC Chevrolet COLLISION is honest, thorough, kind and compassionate.. He and his team made my (second) collision repair better than the 1st repair, years ago. My repair wa is honest, thorough, kind and compassionate.. He and his team made my (second) collision repair better than the 1st repair, years ago. My repair was flawless, thorough, detailed and seemless. I did not have to point out any details. Brian and his team thought of the little things that I would not have thought of like touch ups and a needed tire shield that I had forgotten about. I am almost in disbelief how new my 8 year old van looks again. I cannot find any overspray anywhere and all the new paint matches the existing paint!!!! It is really a blessing!! When I first saw my van, I thought they inadvertently painted it "super white" bc the paint was so flawless and new but it's really my Blizzard White Pearl - the original metallic "white" color! I enjoyed meeting Crystal at the front desk, talking to Heather and Giovanni (driver who dropped me off and picked me up) and a few others there - all kind and caring people. Thank you also to Damon for his work on my van! They all represent CLASSIC Chevrolet COLLISION well. More
Brian Cunningham, Director of CLASSIC Chevrolet COLLISION is professional, thorough, kind and compassionate. He and his team made my (second) collision repair (better than the 1st years ago) flawless, thor is professional, thorough, kind and compassionate. He and his team made my (second) collision repair (better than the 1st years ago) flawless, thorough, detailed and seemless. I did not have to point out any details. Brian and his team thought of the little things that I would not have thought of like touch ups on parts that did not need repair and a needed tire shield that I had forgotten about. I am almost in disbelief how new my 2015 looks again. I cannot find any overspray anywhere and all the new paint matches the existing (2015) paint!!!! It is really a blessing!! When I first saw my van, I thought they inadvertently painted it "Super White" bc it was painted flawlessly but it's really my "Blizzard White Pearl"- the original metallic color that is another white version! Everyone at Classic Collision was kind like Crystal at the front desk, Heather and Giovanni (driver to drop me off and pick me up) and a few others. Thank you Damon for your nice work on my van too! They all represent CLASSIC Chevrolet COLLISION well. As a side note, my son, my Mom and I shop at Classic because I/we believe Classic is best in integrity and professionalism. More
Whitney never fails to meet and exceed our expectations. I give the dealership 5 stars for having such outstanding employees like Whitney I give the dealership 5 stars for having such outstanding employees like Whitney More
Had an amazing service with Whitney. She handles all of my vehicles. Had me in and out in no time with a smile. She handles all of my vehicles. Had me in and out in no time with a smile. More
Fantastic staff of employees with a transparent process focused on the customer throughout! Thank you! focused on the customer throughout! Thank you! More
Alex is our guy! He is amazing customer service.we recommend him always! He's great He is amazing customer service.we recommend him always! He's great More
Eric Hall took great care of my daughter and I always fast and easy process.. fast and easy process.. More