Classic Chevrolet

The experience with buying the car was good. I believe it was Jeremy at the Mentor Classic. The service department was not a good experience. We have experienced problems with our new Cruze and took it t it was Jeremy at the Mentor Classic. The service department was not a good experience. We have experienced problems with our new Cruze and took it to the dealer. They said there is nothing wrong. The car rolls back when on a flat surface when you take your foot off the brake after being at a stop. I know that is not right. Any suggestions? Not sure what good a warranty is if the problems aren't acknowledged. More

It's not always fun to go through the process of getting a new car. This was a nice/smooth experience from beginning to end -- including experience with sales; experience with finance and all communication a new car. This was a nice/smooth experience from beginning to end -- including experience with sales; experience with finance and all communication post-sale. The overall atmosphere was friendly. We very much enjoyed working with our sales person, Vlado Terzic. Next time we are looking for a car, we will visit Classic and will ask to work with Vlado. More

My wife and I have been CLASSIC Customers for over 25 years. We continue to go back because after all is said and done, they ususally work to make things right. We are disappointed that the sales people years. We continue to go back because after all is said and done, they ususally work to make things right. We are disappointed that the sales people we delt with for many years are no longer employed by CLASSIC. We do not have a warm friendly confidence feeling in dealing with some of newer and younger agressive sales people. We were also recently disappointed in the lack of new car inventory availability which we were led to believe may have been a Chevrolet item - not a CLASSIC item. A dealer trade was needed to get what we wanted. We were also PROMISED a call from Mr. Brown about our new car purchase experience which never occured - we both were greatly disappointed that this did not occur. The service is no longer as good as it once was. Since we trust almost all service to CLASSIC, we enjoy being treated as faithful customers - kindness and courtesy is always appreciated and competitive pricing would bring CLASSIC more business - not the textbook pricing to do certain jobs. This last car purchase was almost with another dealer due to what I feel is decreasing customer care and attention to a loyal customer's goals and wishes. I would hope that CLASSIC and the ownership would review their operations to better suit their service to repeat loyal and maybe now aging customers. Those who are loyal not only come back, but as most apt to tell others if they have a favorable (or unfavorable) experience. More

Dealing with Classic Chevrolet was a very pleasant experience, from the purchase of our used 2008 Equinox last summer to the first servicing. Everyone portrayed professionalism and product knowledge experience, from the purchase of our used 2008 Equinox last summer to the first servicing. Everyone portrayed professionalism and product knowledge as well as being courteous. I plan on continuing with Classic Chevy as my service provider and they will be my first choice when looking to purchase another vehicle. More

I have bought two cars from Classic in Mentor and would definetely be back for all future purchases. The salesman at my last visit, Mike Curtis, was very courteous and professional. He sold me exactly th definetely be back for all future purchases. The salesman at my last visit, Mike Curtis, was very courteous and professional. He sold me exactly the car I wanted at a very fair and reasonable price. I would certainly recommend him to friends and family. Overall my experiences have been very pleasant and I have always walked out of there very satisfied with my purchase. More

These three men embody what Classic means to me. These three men embody what Classic means to me. Starting with the outstanding and incomparable leadership of Classic Chevrolet's helmsman and Gen These three men embody what Classic means to me. Starting with the outstanding and incomparable leadership of Classic Chevrolet's helmsman and General Manager, Russ Fisher, whose level of professionalism is a comforting reality. In my 35 years of buying cars, I've never dealt with anyone who's had as much integrity as Russ. His word is golden! Next is John McCurdy, he would be the envy of any dealership's showroom floor. He puts all there is in every facet of the sales process and I consider him the ultimate professional because he does everything well. By the time you buy a car off of John, he feels more like a friend or family member than your salesman. He would be the only person I would want handling my sale. Last, only in the order of necessity but certainly not least is Dave Sidlarczyk. He is the service professional you deal with throughout the remainder of your new car warranty experience. He is forever the helpful and disarming friend at the service counter, always happy to assist in any way he can to make your warranty or service needs as pleasant as possible. I find myself waiting for him to be free so he can assist me. I have been a customer of Classic Chevrolet for 30 years and my experience with them has only gotten better with time. Robert M. Sholtis II More

I have purchased I believ 8 or more cars from the Classic Group and believe that they are the best in town. I feel at home and they "Care" about you as a customer. Jim Brown the owner has gone out of his way Group and believe that they are the best in town. I feel at home and they "Care" about you as a customer. Jim Brown the owner has gone out of his way to come down and say hello when ever I am in one of his dealerships which meand alot to me and will keep me coming back. I have yet to regret any one of my purchases. More

I have been taking all my cars to Classic Chevy since I purchased an '05 Malibu there. The people in the service department are all very friendly. They are responsive to my concerns. Recently I was a bi purchased an '05 Malibu there. The people in the service department are all very friendly. They are responsive to my concerns. Recently I was a bit upset that I was charged a lot (I thought) to have a tail light replaced. I called the dealership when I noticed to price breakdown for this service and I spoke to the manager. He listened to my concerns and credited my account the labor charge I had questioned. I would recommend Classic Chevy to anyone. -Paula M More