Classic Chevrolet

Waste of time We went in looking to trade in my car for a Ford Transit Connect. They were the typical slimey salesmen from the start, first telling me my car was "G We went in looking to trade in my car for a Ford Transit Connect. They were the typical slimey salesmen from the start, first telling me my car was "Great, just perfect!" then informed us they would only give us 500 bucks for it. My car is a 2004 but has less than 120 thousand miles on it. Easily worth more online. Then they said they would work with us, only to tell us it would be "tricky" and "complicated" to finance for an out of state couple. What a huge waste of time. They clearly don't need anyone's business with their attitude. They also had no knowledge of the Ford we were looking at, and when taking it out for a test drive I was made to sit cross-legged in the back so the salesman could sit in the front with my partner. His reasoning was because "he was older than me". What a joke. More

Service Department is Awful We have purchased 5 cars from Classic Chevy in the past and we will never go back again. The Service Department is terrible. I brought my car in for We have purchased 5 cars from Classic Chevy in the past and we will never go back again. The Service Department is terrible. I brought my car in for the same issue at least 5 times and it never got fixed. On top of that, despite the fact that this started while it was under warranty, Chevrolet wanted me to pay to get it fixed. I ended up taking it to another dealership for another issue and they looked at it and were able to do something about it on the first try!!! I just felt like I was bothering them and they didn't seem to care that I had to keep bringing in my car. Oh, and I also had someone from there tell me that their brakes make noises from time to time when they apply them. THIS WASN'T TIME TO TIME. IT WAS ALL THE TIME AND VERY EMBARRASSING. Sounded like I was driving around in a piece of junck. I believe Jeff Gill was one of people I dealt with. I cannot wait to get rid of my car. I tell everyone I know to stay away from Classic Chevy. We recently just purchased a car from Classic GMC and I told them how much I hated dealing with Chevy's service department and were told that they had heard bad things about them as well. If you want to feel like you are an idiot and that you are bothering someone, feel free to go to Classic Chevy in Mentor. They will have no problem with making you feel this way! More

I didn't purchase my car from this dealer, so I have worked solely with the service department. They quite suck. Never have parts on hand, so always have to re-schedule. Warranty customers treated secon worked solely with the service department. They quite suck. Never have parts on hand, so always have to re-schedule. Warranty customers treated secondary from paying customers. General attitude is the feeling that they don't really want to help you, but they don't want you to call their boss. "Consultants" are generally unavailable and/or do not call back when promised. I have used other GM dealerships in the area and have much greater experiences, so it is not the "goodwrench policy". I have literally sat in the waiting area and watched people being put on hold for no apparent reason. They say that weekdays are by appointment only. I call to setup my appointment, drive the car in and it is generally just chaos and you are seemingly chosen at random for your service. I then have to explain again why I am in for service, what kind of car, etc etc. Stupid. Can't say I'm coming back once current issues are fixed. More

This is the second car purchased in the last several months from Classic Chev. John has been the most professional sales person I've met...not a hard sell type individual. We have been inclined to s months from Classic Chev. John has been the most professional sales person I've met...not a hard sell type individual. We have been inclined to stay at Classic because of the wonderful and trustworthy service we have received there. The service dept. actually allows us to think that the price of the car, though more expensive than at another dealer, is a good value. More

I had no issues in dealing with Classic Chevrolet. Shawn Maffit made shopping for a new vehicle a pleasant experience. I will recommend this dealer to any one looking for a new or used car. Maffit made shopping for a new vehicle a pleasant experience. I will recommend this dealer to any one looking for a new or used car. More

We have known Jeff for MANY years and enjoy his business and personal friendship. We have recommended Classic Mentor to many of our friends. The customer service is always great, we've loved all the cars and personal friendship. We have recommended Classic Mentor to many of our friends. The customer service is always great, we've loved all the cars from there. Price was a huge factor in buying this car and we walked out with the car that we wanted at a price we seemed fit for us. Both Jeff and Mike are very knowledgable and couteous. Mike went through my car with me, set up my BlueTooth...he went above and beyond my expectations. I've been a Dogde customer for the past 10 or so years and I have found my new love in the Chevy cars! Thank you! More

I get the best customer service at Classic Chevrolet. I have bought my last 3 cars there! I recommend it to all my friends that compilment me on my new Equinox. They are very friendly and show me respect have bought my last 3 cars there! I recommend it to all my friends that compilment me on my new Equinox. They are very friendly and show me respect when I go for service. I will keep coming back in the future! More

Fair deal, positive negotiations,comprehensive overview and introduction to vehicle, excellent introduction into vehicle service department. The finance man was knowledgeable and got us an excellent APR on and introduction to vehicle, excellent introduction into vehicle service department. The finance man was knowledgeable and got us an excellent APR on the loan. The dealership exudes a friendly but professional atmosphere. More

Very knowledgeable personnel. I was in for my first Very knowledgeable personnel. I was in for my first check, oil change and tire rotation. Informed me of a recall on my 6 month old Malibu wh Very knowledgeable personnel. I was in for my first check, oil change and tire rotation. Informed me of a recall on my 6 month old Malibu which they completed. Provided me with a company loaner (another Malibu) with only 250 miles on it. Excel- lant service. My previous service experiences with my Cadillacs at Classic Cadillac prompted me to return to Classic's Cheverolet store to buy a new car for my wife. More

I had a very favorable visit! John made me feel very comfortable and was very thorough in his approach. He didn't try to upsell me and really did a good job helping me hone in on the ideal vehicle for m comfortable and was very thorough in his approach. He didn't try to upsell me and really did a good job helping me hone in on the ideal vehicle for me. While John was getting paperwork squared away I had a great conversation with Jim Brown and he helped reiterate to me that my loyalty to Classic should remain now and well into the future. I have bought several cars over the past 10+ years and was concerned when Fred Lambert left. John did a good job picking up the pieces. More