Classic Chevrolet

Don't stand behind their work.I've never used this Don't stand behind their work. I've never used this dealership before, but brought my 10 year old Chevy truck in for a recall notice on the airbag. Don't stand behind their work. I've never used this dealership before, but brought my 10 year old Chevy truck in for a recall notice on the airbag. Had a crack in my dash after the work was completed and have worked now for several days with both the service advisor and service manager to get this resolved. Their only solution is for me to purchase a "discounted" new dash from them! So, I have a defective airbag in my vehicle (not my fault), you crack my dashboard when you fix it (not my fault), and the only solution offered is for me to pay $450 for a new dashboard. What a racket! I will also point out that I had to point out the crack - they let me drive off - AND they originally denied it was their fault. There are many other choices in the DFW area - I do NOT recommend this service department. More

They play the whole "oh its sold" game "let me show you something else" The truck is sitting there but they are holding it for someone who hasn't made a deposit and wont be there for 4 days. How sick is th something else" The truck is sitting there but they are holding it for someone who hasn't made a deposit and wont be there for 4 days. How sick is that. Don't put "pending" or anything on the website. Still shows it for sale online, so they can bait and switch others. Wasting people's time playing games. I drove 100 miles to buy it and even though they. showed it to me (I even took pics of it), they still wanted to play games with me and tell me stories. More

You just don’t find places like this anymore. From top to bottom they truly are all about happy customers! I flew from California and drove back. Once home I had a couple of issues that could not be resolved bottom they truly are all about happy customers! I flew from California and drove back. Once home I had a couple of issues that could not be resolved. The Classics team, Brad, Billy, Todd, Zach did their best to resolve the situation but unfortunately I ended up returning the vehicle. They said, “we want happy customers no matter what.... If you are not happy bring the truck back.” Very transparent and trustworthy. I would recommend everyone give them a shot at your business if you are in the market for a Chevy or Cadillac. I have no doubt that they will treat you like family. Brad especially did a fantastic job from start to finish. Thank you Classic Chevrolet! More

Our salesmen Tim was great. We appreciate his responsiveness this last week when we had issues. However I can't in good faith leave 5 stars for this dealership. We had a major breach in privacy a responsiveness this last week when we had issues. However I can't in good faith leave 5 stars for this dealership. We had a major breach in privacy and it caused a lot of extra stress on our vacation. Beware your vehicle here has a GPS device on it that was added it this dealership, they try to sell it to you but we declined. They said they would remove it. We paid in full for our vehicle and the full GPS tracker was left in it with only 2 wires cut. The unit was still working and caused our vehicle to be disabled on our road trip in Colorado. The dealership agreed to reimburse us but it is very dishonest to place a tracking device on personal property no longer property of the dealership. Our vehicle was registered over a month ago and still no plates. They use an excuse of Covid-19 but I actually know they were registered and sent a long time ago. We called the dealership and still nothing. I am so fed up i filed a complaint with the state today. More

Javier, knocked it out of the park. It was very nice working with Javier and he was super attentive and understanding. He got us set up with our new Chevy Blazer RS and we couldn’t be happier. Roger, in working with Javier and he was super attentive and understanding. He got us set up with our new Chevy Blazer RS and we couldn’t be happier. Roger, in finance made the (usual) dreaded paperwork a BREEZE! We were in and out quick and Roger made sure we had a smooth transaction. More

xxxxxxxx NOTHING BUT LIES AND DECEIT FROM THE VERY FIRST CONVERSATION TO CONVERSATIONS ONE YEAR LATER. THESE BUFFOONS SCREWED UP MY ORDER ON 2020 CORVETTE I'D NOTHING BUT LIES AND DECEIT FROM THE VERY FIRST CONVERSATION TO CONVERSATIONS ONE YEAR LATER. THESE BUFFOONS SCREWED UP MY ORDER ON 2020 CORVETTE I'D WAITED ON FOR THREE YEARS. STAY AWAY FROM THESE CLASSLESS BUFFOONS. YOU'VE BEEN WARNED. SALESMAN STEVE THOMAS, RETIRED, IS ONE OF THE MOST DISHONEST INDIVIDUALS I HAVE HAD THE DISPLEASURE MEETING. UNBELIEVABLE EXPERIENCE. More

Bought a new truck and they sold me a warranty to cover the tires. Had 2 tires coming apart and they said that it was normal wear. They will NOT stand behind the warranty they sell. the tires. Had 2 tires coming apart and they said that it was normal wear. They will NOT stand behind the warranty they sell. More

First experience and last experience I will have with classic chevrolet! It took me 7 hours to purchase a new on the lot vehicle. 2 sales people and 2 sales managers, that's how long we were in the deale classic chevrolet! It took me 7 hours to purchase a new on the lot vehicle. 2 sales people and 2 sales managers, that's how long we were in the dealership to pay cash for a vehicle. More

First and last time I'll come here for service! I made an appointment for my vehicles first oil change. The wait was over 2 hours. I was told the reason for the long wait was because people ahead of me didnt appointment for my vehicles first oil change. The wait was over 2 hours. I was told the reason for the long wait was because people ahead of me didnt have appointments, and my vehicle would just be put in line. Total dissatisfaction with classic chevrolet from purchase to service. More

I’ve purchased two vehicles from Joni Aviles and I can honestly say it’s the most seamless process. From the very beginning all the way until the delivery he was upfront and thorough. I will continue to d honestly say it’s the most seamless process. From the very beginning all the way until the delivery he was upfront and thorough. I will continue to do all my business with him and refer my friends and family. More