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2,664 Reviews of Classic Sugar Land - Service Center
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March 16, 2024
Poor service, communication. Scheduled service online, never received notification or confirmation that service was scheduled. Had to call to make sure appointment was made, upo Scheduled service online, never received notification or confirmation that service was scheduled. Had to call to make sure appointment was made, upon arrival was not meet by the advisor I was assigned to. Did not discuss services that may be needed for my vehicle, also did not apply discount code/coupon from online. More
by reaganlillie
Verified CustomerEmployees Worked With
Employee not listed
March 16, 2024
Te atienden bien pero antes de comprar ya cuando ases el trato ni te conocen te prometen que te regalarán obsequios y ni cumplen trato ni te conocen te prometen que te regalarán obsequios y ni cumplen More
by santacruzgeraldine12
March 14, 2024
Good. However, Advisors need to communicate better with the people who are actually doing the work. I was charged for tire rotation but no rotation was per However, Advisors need to communicate better with the people who are actually doing the work. I was charged for tire rotation but no rotation was performed! Advisor had to tell the workers AGAIN to rotate the tires! More
by linda.jeter
Employees Worked With
Gordon
March 14, 2024
Bad service never answer the phone and when somebody does is with an attitude mat helping at all is with an attitude mat helping at all More
by nelsonlopez_1964
March 14, 2024
Chris is a great advisor. He always follow up with me in regards the part we were waiting on for my vehicle. Great customer service He always follow up with me in regards the part we were waiting on for my vehicle. Great customer service More
by iris118611
Employees Worked With
Chris hogan
