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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,664 Reviews

2,664 Reviews of Classic Sugar Land - Service Center

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March 25, 2024

Everything was smooth and easy. Thanks, guess I have a few more words to finish this review More

by husseinnaser
Recommend Dealer
Yes
Employees Worked With
Jeff
March 24, 2024

I brought my 2011 Camaro for a EVAP valve problem. The diagnostic confirmed that both the vent and purge valves had issues and had to be replaced. I go the car back but the check engine light was stil More

by beguinp50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Gavan
March 24, 2024

Everything was perfect Karina, she was the one who made the appointment for me, she was very kind and helpful, Carlos did a excellent job taking care of me and calling me for updates. Hanna, the driver who More

by mnpiquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

Excellent service, professional custumer service. Friendly staff. Prompt service. Clean atmosphere. At the end my service lady got me an extra discount. More

by Luis Arce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Thomas is awesome and he cares for me and make sure I get the service I need excellent More

by egyptgirl2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

The gentleman who sold me the truck was amazing. He really work with me, him and all that was involved. They really did me well. More

by dltn_kln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily, Jose Soto, Chris Alligood
March 22, 2024

Dealership did not come through on their promises. They sold me a warranty and now say it is not valid. They were supposed to call me back about my concerns but never did. More

by jeffwest3
Recommend Dealer
No
Employees Worked With
Did not get their name.
Mar 28, 2024 -

Classic Chevrolet Sugar Land responded

I'm sorry to hear about your disappointing experience with the dealership. It's frustrating when promises aren't upheld, especially regarding warranties which are crucial for peace of mind. The lack of follow-up on your concerns is also concerning. If you'd like assistance in resolving this matter or exploring alternative solutions, please let me reach out to me. You can reach me at (281)263-1332 or by email at vbusby@classicelite.com, my name is Veronica Busby and I am the Customer Service Manager.

March 22, 2024

I like the setup of having the advisors’ name on the doors outside before entering the building. More

by Nits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, cashier
March 22, 2024

I was very impressed with the dealership and the staff. I think the dealership is a well-oil machine - working with high energy and expertise. Staff is friendly, which was comforting to me. More

by sweetvoice6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Our buying process at classic was quick and easy. The staff were helpful with the process of trading in our current vehicle and buying a new one. More

by kevin.waukau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
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