2,666 Reviews of Classic Sugar Land - Service Center
Joe Rodriguez, Efrem Clark and Jules Dunbar were all wonderful to me when I recently purchased a pre-owned vehicle. They made the experience very pleasant and smooth. I highly recommend them. They are a wonderful to me when I recently purchased a pre-owned vehicle. They made the experience very pleasant and smooth. I highly recommend them. They are a fantastic team — thank you!! More
Customer service lacking as far as the Sales department. Service is a bit better. One of the rear seats didn’t work. Spent my day off 8-4:30 waiting in seat repair. NEW TAHOE, 4 miles on it and I had to Service is a bit better. One of the rear seats didn’t work. Spent my day off 8-4:30 waiting in seat repair. NEW TAHOE, 4 miles on it and I had to wait all day. I had to make 2 trips out the Classic for the seat No loaner, no rental. I live in Cypress. So no ride. Sales person has not checked on my liking of the vehicle. You buy a car, drive off the lot and that’s it!!! I called Sal the day after we purchased the vehicle to let him know I had a problem with the seat. It was his day off. He said that he would make appointment on Thursday my day off. I showed up to service Thursday for them to check out the seat. Part had to be ordered. Again no follow up call from Sal as to how it went . I called to talk to Nick about the situation. He hung up on me. I guess you sell enough cars these days you don’t need repeat customers. More
Chris is a good help all the time he make really great work I recomend him he find out the rent a car I need all the time make my Rush appointment work I recomend him he find out the rent a car I need all the time make my Rush appointment More
Great Team! !!!! Great timing!!!! Price of everything- window glass & install rate WAY TOO HIGH priced though!!!!!!!' !!!! Great timing!!!! Price of everything- window glass & install rate WAY TOO HIGH priced though!!!!!!!' More
The experience overall was very good. The truck is a 2018 Silverado with 120 000 miles on the odometer.. The outside and interior belies its odometer reading It drives like ia a new truck The truck is a 2018 Silverado with 120 000 miles on the odometer.. The outside and interior belies its odometer reading It drives like ia a new truck. Classic installed a spray in bed linner at my request at no cost. The engine light came on, after two weeksClassic made the repairs at no cost including the spray in bed liner. I strongly recommend Classic.Chevrolet. I am happy with my purchase. More