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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,664 Reviews

2,664 Reviews of Classic Sugar Land - Service Center

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May 11, 2024

Eric, Rick, and Melissa took care of everything, keeping me informed every step of the way. Figuring out what was wrong and getting it repaired in a reasonable amount of time. The shuttle service is awesome More

by Basshog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

The service was very good as usual, but the cost has gone up way too much. More

by w.h.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristen Anderson
May 10, 2024

Awesome,great, superb. I would take my car back to the dealership for further repairs if needed More

by sherylflouisl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
May 10, 2024

Chris was great to work with. Made everything super easy and listened to my specific needs. Made the appointment with Melissa who was super helpful, my first time at Classic servi More

by robdobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Melissa
May 10, 2024

I service Rep John is AWESOME! My car started having problems this morning. I drove in with no appointment and John got me in. My car was ready before I got off at 5pm. Thanks Cl More

by Brenda Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 10, 2024

Carlos is awesome! He has an absolute complete attention to detail every single time we bring any of our vehicles!! More

by UDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very nice people work there I was very happy with the service and friendly people More

by thamoney92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

I always get good service. I think service manager Michael Guerra cares for his customers. More

by royenpeggy1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

i had to wait 4 hours for a oil change and tire rotation no one explain anything during this wait time More

by corneliusbarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

This was a nightmare experience! They urge you to communicate via text then don't really communicate especially if they are off that day. Their attitude is "not my problem" More

by matt@ccotex.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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