Back

Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,663 Reviews

2,663 Reviews of Classic Sugar Land - Service Center

Sort by
July 01, 2024

Awesome staff. Everyone is so very mindful of the importance of the customer experience. Always keep in touch with the process of service and what to expect. I woul More

by brownjoe676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
June 30, 2024

Chris in service handled my situation quickly and efficiently. Great job to that guy! My experience was amazing. More

by JoshHicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
June 28, 2024

It was very prompt in talking care of my needs and very friendly as they talking to me. More

by hughesjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Awesome customer service 👏 and Rafael is great and courteous !! Also, the shuttle driver was awesome and kind with all the customers 😀 More

by Ada_guerra
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

good job thank you I hope you continue doing good work for me it was good work it didn't take long thank you More

by Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Replaced battery. Carlos also recommended battery cable replacement. Not cheap, but I trust Carlos’s judgement. More

by jeh2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rios - 5
June 25, 2024

Customer service was excellent. I was in and out in no time! I would definitely return. More

by nicole.hand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
June 23, 2024

I arrived lat to pick up a part but a young lady named Clair was extremely helpful and found the part then had a service tech process the paperwork so I could make the purchase. This was greatly appreciat More

by lancejlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clair in the service department
June 22, 2024

Great service Thanks to Mike Guerrero my Service advisor . Great person very kind and very helpful. More

by horacioa10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mike Guerrero
June 22, 2024

Mr. Erick Lazo's attention was first class! Excellent, many thanks to Mr. Erik! In general, all the staff are very attentive and very friendly to make you feel at home. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lazo
...
69
...