Classic Sugar Land - Service Center

If you looking for something nice and dependable go to this dealership great team out there great service advisor too Jefff Russie this dealership great team out there great service advisor too Jefff Russie More

This is my first purchase from Classic. Sal and John were wonderful, trustworthy individuals to do business with. I'm grateful that they made my overall experience as smooth as possible. Sal and John were wonderful, trustworthy individuals to do business with. I'm grateful that they made my overall experience as smooth as possible. More

I can happily say that I received great service by the person who answered the phone and the lady who was in charge of fixing my car. person who answered the phone and the lady who was in charge of fixing my car. More

Place is awesome , clean, quick and friendly , thank you Gilbert . I always go to Classic on 59 fwy Gilbert . I always go to Classic on 59 fwy More

Great service, excellent customer service, over all great experience, facilities were clean, timing was adequate experience, facilities were clean, timing was adequate More

My service provider gave me excellent customer service and service. My wait was not long and he was extremely helpful. and service. My wait was not long and he was extremely helpful. More

The work on my truck is always done to my satisfaction. The service reps are okay, they are not always very helpful. The service reps are okay, they are not always very helpful. More

The guys really did a great job on getting me in and out very quickly. very quickly. More

My 2023 trailblazer stopped, and need a battery charge. My son gave me a charge too to Auto Zone was told should have factory warranty. I made appointment with ClassicElite had to rescheduled could not tak My son gave me a charge too to Auto Zone was told should have factory warranty. I made appointment with ClassicElite had to rescheduled could not take off from work. It stop again at the traffic light. this time lights were flashing, so I had it towed . The next day I called to checked on the car, it was assigned to Raphfael said my daughter had to be at dealer ship to catch shuttle to work. No way to get to dealership, so had to find a way to work. Had to call and check status, did not received a call. When I called 3:30 was told assigned to tech..call back at 4:00 the cost 370.00. I asked about warranty said I needed to check with place I purchased the battery. Explained I purchased it with my car from Classic. He put me on hold, and came back stating 36000 mile warranty. I did not purchase the battery, I paid the 179.00 diagnostic fee, and left. This is my third vehicle purchased at Classic, and expected better customer service. I did asked to speak with Raphael manager but the young lady put me on external hold. More

Margery was great but the technicians need to do the job right the first time right the first time More