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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,661 Reviews

2,661 Reviews of Classic Sugar Land - Service Center

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August 13, 2024

The service department at Classic Elite is considerate and professional every time I come in Great job! More

by tammyfaye1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
August 13, 2024

My truck had 2 recalls and only one was done - now I have to schedule another day without my truck. As a teacher this is very frustrating. More

by jmdiva33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

It seemed very rushed, I’m not even certain if my tires were rotated or not. Floor mat was dirty, not like when I arrived. My car wasn’t even washed or not even a spray to make it look somewhat clean. For More

by mandy_a80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
August 12, 2024

I am very satisfied of their service teams treat me like a valued customer classic elite Chevrolet Sugarland is my go to dealer to purchase and service? I recommend all my friends and family. More

by gino3758
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margery Mara
August 11, 2024

Great staff and service! I would definitely recommend this location to anyone with a Chevy vehicle. More

by Tony G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Sanchez was amazing to work with . He was very informative on all the work needed to my truck and communicated every step of the way . He provided first class service ! More

by S.castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IRINEO SANCHEZ
August 09, 2024

Excellent service advisors and prompt service good warranty on the work all friendly in service dept More

by michaellampear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guerrero and Jeff?
August 09, 2024

Mike Guerrero is an excellant service advisor, he listens and understands what the customer is trying to explain. The mechanics then take pride in their work and complete the repair in a timely fashion. Mike More

by dnatho19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guerrero
August 09, 2024

Very pleased with the service they always provide us with everything they do with our More

by mrodluc09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
August 09, 2024

My service was quick and smooth i didnt have time to wait a long period of time i loved that, i will always come back to them ! Great great service ! More

by Lovelynene98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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