Classic Sugar Land - Service Center

The service technicians were knowledgeable and courteous The facility was clean and after my repairs my truck wad returned clean. Thank you The facility was clean and after my repairs my truck wad returned clean. Thank you More

Took my truck 4 times and they said they fix the problem but it was not but it was not More

My service rep, Chris Hogan, was stellar once again! Last time we met was during my first service/oil change and this time, I was back for a standard recall fix. Chris was fantastic during both times Last time we met was during my first service/oil change and this time, I was back for a standard recall fix. Chris was fantastic during both times and has set the bar very high as it relates to customer service expectations! Special shoutout to the front desk by the entrance door - she was so polite and courteous the moment I walked in! More

Great service but need better communication when car is ready. I had a hard time finding out what was what. ready. I had a hard time finding out what was what. More

great service from staff and service rep Jeff. also i got a ride to my house also i got a ride to my house More

I have always been treated with kindness and respect from everyone I can get a ride home and back which I appreciate . everyone I can get a ride home and back which I appreciate . More

They are always prompt and truthful. My advisor Mike Guerrero is absolutely amazing. The work is always done right the first time and you don’t have to return! My advisor Mike Guerrero is absolutely amazing. The work is always done right the first time and you don’t have to return! More

Mike Jones took great care of me in replacing my faulty Takata air bag inflator. Classic Elite Chevrolet is always been there for me when I needed to buy or repair three of my vehicles over the last 13 ye Takata air bag inflator. Classic Elite Chevrolet is always been there for me when I needed to buy or repair three of my vehicles over the last 13 years. More

Mike Jones is the best customer service rep in service! I will return but only for him! He is super thorough. And so communicative! Tells you everything happening with your car every step of the way. I will return but only for him! He is super thorough. And so communicative! Tells you everything happening with your car every step of the way. More

I worked with the receptionist, service advisor, and cashier. Across the board the individuals were indifferent. The best comparison I could offer would be the dmv. I will avoid this dealership . cashier. Across the board the individuals were indifferent. The best comparison I could offer would be the dmv. I will avoid this dealership . More