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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,667 Reviews

2,667 Reviews of Classic Sugar Land - Service Center

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November 18, 2024

My husband nd I brought our 2024 Suburban in without a appointment and was still seen for a oil change, tire adjustment and a part recalled. The service was great. More

by alquisirapainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
November 18, 2024

Service department is the best around! Will be returning in the future thanks to them! Way better than Chevy Finnegan! More

by corderocompean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ladies up front are A-1!
November 17, 2024

The guys a classic elite has always treated me with respect and handles my service promptly. I’ve had no complaints More

by Lavinie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

EXCELLENT SERVICE PROVIDED BY CHRIS HOGAN IN THE SERVICE DEPT THIS YOUNG MAN IS EXTREMELY HELPFUL More

by MD1619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Dealer stripped my oil pan drain bolt and then charged me for their screw up. Neither my wife or I will be returning to this service department More

by ELewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Great service from Jeff. Got me in and out for a state inspection and oil change. More

by janhaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
November 15, 2024

Friendly smart people who want to get things right in a minimum amount of time More

by conradkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
November 15, 2024

Jeff Russie is another well knowledgeable service agent that takes his job seriously and attention to details providing extraordinary customer service big shout out to the service department for a job well More

by Squirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russie
November 14, 2024

Once again my service advisor (Jeff Russie) took complete care of my problem by repairing my high lights in an effective and pleasing manner and was able to handle my issue as a "walk-in" emergency. More

by Rchaddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
November 14, 2024

Service was fast but not on time unfortunately even with an appointment I had to wait for 15 minutes for my service provider. More

by irismarquez512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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