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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,774 Reviews

2,774 Reviews of Classic Sugar Land - Service Center

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June 25, 2025

Jeff was responsive to my needs and I appreciated the customer service. He was available via text and phone More

by rluster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
June 25, 2025

Rafael took care of everything I needed and got me back on the road as quickly as possible. Great job! Great customer service. More

by helen-shepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I have worked with Irma for more than 13 years at Classic Elite Chevrolet. They have worked on all of my cars, and I’m very happy with their services. More

by Kazang1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
June 23, 2025

Beware of the "bait and switch" way of dealing with used car sales. I made an appointment to look at a car and when I arrived they told me that the "used car" was out on loan. Since when do dealerships us More

by mrprime96
Recommend Dealer
No
Employees Worked With
Kristi Jolley
June 23, 2025

The service department was very helpful in scheduling the installation of my new seat frame and coordinating shuttle transportation. More

by smontoya1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

The sign person service great, He made sure that everything we asked was listed service person had it fixed, washed, and wait was short. More

by pgmitchell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Cypert
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

My husband took our new truck in for service and had an excellent experience. The staff was very helpful and courteous. The work was done right and the whole experience was very positive and service friend More

by marywhite777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Mendoza was the best!
June 23, 2025

Great sales person and finance dept. I would definietely reccomend buying here. The process was fast and easy. More

by nickschroeder
Recommend Dealer
Yes
Employees Worked With
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camryn Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I have bad experience they didn’t put the sticker on the windshield for the next service, they didn’t reset the oil button after they changed the oil and they didn’t write on the ticket what kind of oil the More

by Matilde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juanita Armsstead
June 20, 2025

Efficient and quick with detailed explanation. I would recommended this Chevy dealership and service for future clients. More

by sg_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.