Classic Sugar Land - Service Center

Service Technician is very professional and competent with assessment of vehicle. Provided a thorough report that helped maintain my truck's service life. with assessment of vehicle. Provided a thorough report that helped maintain my truck's service life. More

Repair was quick and timely. Even though my service advisor was out the day I droped off my vehicle, another service advisor took great care of me. Even though my service advisor was out the day I droped off my vehicle, another service advisor took great care of me. More

Clean and comfortable and efficient service. Friendly and helpful salesmen and eager to please staff. A very good experience Friendly and helpful salesmen and eager to please staff. A very good experience More

EXCELLENT SERVICE WITH FAST AND SERVICE. EVERYONE WAS VERY HELPFUL, AND I WAS IN AND OUT QUICKLY. EVERYONE WAS VERY HELPFUL, AND I WAS IN AND OUT QUICKLY. More

Excellent service experience. The service advisor was knowledgeable and friendly. The work was done timely. The service advisor was knowledgeable and friendly. The work was done timely. More

Margery Mata, my service writer is why I go there. She is the best. she has never told me she can’t get the vehicles repaired in a timely manner. She gets the vehicles in and directly to the technic She is the best. she has never told me she can’t get the vehicles repaired in a timely manner. She gets the vehicles in and directly to the technicians who quickly complete the repairs. She always washes my vehicles and keeps me informed during the process. More

Chris Hogan is the service advisor I always go to. He's been my service advisor for years now. Chris is charismatic, super friendly, and always helpful. I trust him with all of my vehicles. He's the r He's been my service advisor for years now. Chris is charismatic, super friendly, and always helpful. I trust him with all of my vehicles. He's the reason I don't go anywhere else to service my cars. More

Irma Velasquez is great as always. Very professional and quick to answer any question I may have! Very professional and quick to answer any question I may have! More

Usually a good experience, but not this time/ Took them over 3 weeks to repair a radio issue/ Lack of communicating with me forced me to visit their facility three times to get them to tell me that” tech over 3 weeks to repair a radio issue/ Lack of communicating with me forced me to visit their facility three times to get them to tell me that” technician working on it”. , wrong part ordered, etc, and finally I had to reach out to service manager to get some resolution, although he never responded either. Poor customer service from a dealership who is supposedly customer oriented. I hope they do better I More

Service is great sales suck xxx! Jobs completed fast and accurate. Everyone is nice even the shuttle driver Jobs completed fast and accurate. Everyone is nice even the shuttle driver More