Classic Sugar Land - Service Center

Very good customer service experience. I appreciate the drop-off and pickup service extended to customers instead of waiting for an extended period of time. I appreciate the drop-off and pickup service extended to customers instead of waiting for an extended period of time. More

Service was done very quickly and efficiently. Waiting area was clean and service manager communicated with me often. Waiting area was clean and service manager communicated with me often. More

Dealership is helpful,courteous and professional the Salesman, Finance Dept and Service Department are efficient. Salesman, Finance Dept and Service Department are efficient. More

Sent son to have My oil changed. When he returned home my bill was approx. $380. When I ask him what was done, He told me that the service writer said that my fuel filter needed chan When he returned home my bill was approx. $380. When I ask him what was done, He told me that the service writer said that my fuel filter needed changing. I paused a little but went on. When I got in my truck the fuel filter gauge showed 29%. While it may have been getting close to the 20% where its time to begin thinking about changing it was not there. Secondarily if they really changed the filter, why didn't they reset gauge. This was disappointing. Lastly, I notice some mention on the invoice about a recall service that may have been performed but according to my son no one mentioned service done. More

The service is always quick and reliable. Thanks for the reminder about scheduling the service. Thanks for the reminder about scheduling the service. More

My advisor knew exactly what needed to be done and pulled the service bulletin #21-NA-028. He scheduled the work immediately. Now that is service!!!! the service bulletin #21-NA-028. He scheduled the work immediately. Now that is service!!!! More

Estoy contento con el servicio que me brindan aquí Classic Chevrolet sugar Land gracias por ser tan amables Classic Chevrolet sugar Land gracias por ser tan amables More

Service was quick and I was back on the road in no time. Mike Jones is my preferred service advisor. Mike Jones is my preferred service advisor. More

Efficient, communicates well and pricing is comparable to local auto shops. I take advantage of the early morning drop off as well. local auto shops. I take advantage of the early morning drop off as well. More

I had an appointment, so in and out. Wait was 1 hour 15 minutes for oil change and tire rotation. I didn't think the wait was too bad for it being a Saturday. Wait was 1 hour 15 minutes for oil change and tire rotation. I didn't think the wait was too bad for it being a Saturday. More