Classic Sugar Land - Service Center

Very friendly and courteous. Very punctual and considerate of performing service in a timely manner. Good inventory of vehicles to choose from with different option . Very punctual and considerate of performing service in a timely manner. Good inventory of vehicles to choose from with different option . More

Always good service at Classic. They do their best for the customer service and keep you informed They do their best for the customer service and keep you informed More

Great service department. Friendly and informative staff. Carlos Rios has always been courteous and respectful to work with. Friendly and informative staff. Carlos Rios has always been courteous and respectful to work with. More

Had my car in for 3yr trans fluid replacement on 12/19/24, which was performed, but now my engine is running with a slight miss and uneven idle at low or no throttle. What gives? had engine oil/filt 12/19/24, which was performed, but now my engine is running with a slight miss and uneven idle at low or no throttle. What gives? had engine oil/filter changed in Aug. '24 no problems after service the previous 3 times but this time not sure what occured. Just over 15k on car and not the same when idling. More

Jeff gave outstanding service as usual. He was happy to explain the new car inspection policy in the state of Texas! He was happy to explain the new car inspection policy in the state of Texas! More

Never give a reason why catalytic converter is failing . Was told I would receive a call with more information and never received a call. Also talked to manager and also has not returned my call either. Was told I would receive a call with more information and never received a call. Also talked to manager and also has not returned my call either. More

I made an appointment and took the day off to have the 30K mile maintenance done. Told the service manager that needed to be done along with an oil change and tire rotation. Two hours later....oil was c 30K mile maintenance done. Told the service manager that needed to be done along with an oil change and tire rotation. Two hours later....oil was changed and tires rotated but only received a quote for the 30K mile maintenance. Wasted 2 hours of my day and still dont have the 30K mile maintenance done. Two hours to do an oil change and tire rotation? You've got to be kidding me. More

Irma is the reason we continue to go here. She is the best and we are always taken care of She is the best and we are always taken care of More

It was quick done well and out in no time I appreciate all the efforts. all the efforts. More

long story ; not good communication and care sure, it had safety issue and noise at front , even noise still same but service charged safety issue and noise at front , even noise still same but service charged More