Classic Sugar Land - Service Center

friendly staff that took care of most of my issues and provided answers to any questions we had provided answers to any questions we had More

Friendly customer service. Everyone make you feel like they care about getting your issues fixed. Everyone make you feel like they care about getting your issues fixed. More

Excellence really good service all place clean good coffee and fast service and kind people. I bought lifetime warranty for my 2022 car SUV. went last month foe some maintenance. and Eric at the shop coffee and fast service and kind people. I bought lifetime warranty for my 2022 car SUV. went last month foe some maintenance. and Eric at the shop had told me that I don't have warranty on my vehicle, I showed him the bill of sale with charge $4500,00 for smart auto care, he said he will check with finance department and get back to me. I'm still waiting for his call. More

Worse place ever never will come back here again,they missed up my daughter new car. missed up my daughter new car. More

Eric and Melissa did a great job from start to finish taking care of my service engine light issue. Keep up the great work. taking care of my service engine light issue. Keep up the great work. More

The after-sales service is very bad. I'm very dissatisfied. If there is a problem with the vehicle, we shirk the responsibility and let our consumers solve it themselves. I'm very dissatisfied. If there is a problem with the vehicle, we shirk the responsibility and let our consumers solve it themselves. More

Well With This Last Experience Purchasing A Vehicle Was Kinda Alright,Reason Being Was Salesman Was Not Very Professional And Would Not Respond To My Texts,The Day I Brought Car Home The Vehicle Was Not Wa Kinda Alright,Reason Being Was Salesman Was Not Very Professional And Would Not Respond To My Texts,The Day I Brought Car Home The Vehicle Was Not Washed Inside Carpet Was Dirty..Recieved A Call From (Daisy Salazar)To See How Was My Experience Was And She Took The Time To Here Me Out Of What I Wasn’t Happy About It…She Made Me An Appointment For Me To Leave My Car And She Will Take Care of It & She Apologized For It And I Told Her It Wasnt Her Fault…She Got Me In To A Loaner Car And She Handled It In A Very Professional Matter. Thank You Very Much Daisy Salazar. More

Excelente really good service all place clean good coffee and fast service and kind people and fast service and kind people More

Intake attendant, who I believe was Mr. Galvan, was experienced at handling the type of problem I presented, answered my questions, and got the process started with a minimum of fanfare. Le Galvan, was experienced at handling the type of problem I presented, answered my questions, and got the process started with a minimum of fanfare. Less than an hour later I was paying the cashier. She was voluble, talkative, chatty, humourous and quick. More

Noone is on the same page at this dealership. I bought a new car and they told me I would have a year of free service then when I had my first service completed they wanted to charge me over 100 I bought a new car and they told me I would have a year of free service then when I had my first service completed they wanted to charge me over 100 dollars. You get absolutely no communication from your service advisor. Then when you do they are extremely rude. I may have purchased my car from this dealership but I will taking it to a different dealer for service because what they say you'll receive you don't and the customer service sucks. More