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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,773 Reviews

2,773 Reviews of Classic Sugar Land - Service Center

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June 26, 2025

Service Adviser very helpful and supportive of my findings concerning a previous repair visit. The followup repair was done as a "no charge" More

by ghwaggoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith-Service Advisor
June 26, 2025

We reached out to the team at Classic when we heard that there may be a recall on our 2022 GMC Yukon XL Denali. Once we received the recall notice, our advisor John took care of us very promptly. More

by Erica C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
June 26, 2025

I’ve dealt with Classic twice so far; once for parts and once for service. Both experiences were top notch and the staff is welcoming! More

by mpalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Great service and fast will always comeback definitely recommend this dealer for all your car services More

by Katia Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
June 26, 2025

Jeff's assistance was great. He was able to get the work done in a timely fashion; quicker than I expected. More

by sadikih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
June 26, 2025

Was very satisfied with the promptness of my car getting serviced in a timely manner and being able to get in today being it's summer and a busy time when people are traveling to my service rep Eric Lazo More

by Verogo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lazo
June 25, 2025

The staff is always prompt and helpful. The repairs are always done timely and done right. More

by johnny44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
June 25, 2025

Horrible customer service, never can understand your concerns. I bought my car about a year ago and have free oil changes for 2years every time I go I get a bill and have to explain the situation over a More

by lornajay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Irineo Sanchez was very attentive and helpful throughout the arrive of my truck. I’m glad I was able to work with him. More

by chuyjs1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo,Sanchez
June 25, 2025

Jeff was responsive to my needs and I appreciated the customer service. He was available via text and phone More

by rluster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff