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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,664 Reviews

2,664 Reviews of Classic Sugar Land - Service Center

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April 18, 2025

Excellent service done on a timely Manner. I opted For a maintenance package and got a free alignment and a new tire. I don’t know how to thank enough, my Service Advisor for making that happe More

by Willey733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lazo : Five Stars - Exceptional customer service
April 18, 2025

Fast and professional. I also felt a sense of family amongst the employees which radiated the Comfort of the establishment over to the patrons. Thanks, Classic. More

by xavierblackheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

We are repeat customers both for service and purchase . Awesome Dealership to work with for both . More

by skinman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez
April 17, 2025

Awesome Staff, from my initial walk in to answering every question, I could not have asked for a more complete visit. More

by robm900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Great customer service, waiting time was not long. Advisor Chris Hogan was very attentive and helped with our questions More

by Laura.bmares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
April 16, 2025

Awesome staff from receptionist, service advisor, service manager, shuttle service and cashier were all awesome! They even provided me with a first responder discount! More

by Manju730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margery Mata
April 16, 2025

The service manager was friendly and knowledgeable. He was able to get my truck repaired and ready for pickup same day. More

by Izerbillings
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russie
April 15, 2025

There were a lot of cars. But the service was prompt. The service advisor was nice. More

by Alvaradoandy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

My first visit and it did not leave a positive impression. At check in it lacked basic courtesy. More

by dtellez317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff service department
April 15, 2025

My service advisor handled my service expeditiously. He communicated with me and kept me informed. More

by sgsinger0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios