Classic Sugar Land - Service Center

Mike & Lloyd very professional & friendly. They are concerned with any problems you may have. I will always ask for them for help. Keep up the good job They are concerned with any problems you may have. I will always ask for them for help. Keep up the good job More

Very professional and excellent service I’m very satisfied with their service they provided until now.. satisfied with their service they provided until now.. More

Sanchez was very helpful and listen to my problems. He was willing to help solve all my problems. Outstanding customer service!! He was willing to help solve all my problems. Outstanding customer service!! More

Keep the friendly service going and good service . And the dealer is in nice shape And the dealer is in nice shape More

Scratched my vehicle when it was being serviced and did not repaint. They just buffed out scratches and clay barred the vehicle. Will never return to this dealership. not repaint. They just buffed out scratches and clay barred the vehicle. Will never return to this dealership. More

Quick Friendly Service. I could not have asked for a better experience. They are highly recommended I could not have asked for a better experience. They are highly recommended More

Parts and service dept They refuse to cut keys that you bring in saying that they machine will tare up the key to get you to buy a key from them.... if this is true put my key in the machine after explaini bring in saying that they machine will tare up the key to get you to buy a key from them.... if this is true put my key in the machine after explaining this to me and let me see the machine tare up my key. just to show you how dumb they are because the people wont buy your key you turn them away when you have the customer in front of you and you say we charge $5 to cut keys that we dont sell you. Think about that $5 times the people yall have turned away because they didnt buy your key. I purchased a key from a chevy deanship and took it to my local dealership which was "Classic Chevy" and they refused to cut it. These people are trained to be bull-headed and not use their common sense and blame it on a higher up that aint there or a higher up thats dumb enough to back them up and not think, LETS CUT THAT KEY AND MAKE THAT $5 per key and at the end of the day the company makes money. I wear a body cam so I have the encounter on video. I never made it to the counter there were 5 people in front of me and 2 of those people needed keys cut with I cut into the conversation with the man behind the counter and a could have been customer get turned away because he wouldn't buy their key. When the man behind the counter said that their machine would tare up the key if its not purchased from them..... Think about how dumb he sound. What is the different metals they make these keys out of? I will be back in there on Monday to take up this conversation again and I will be recording The reason I am giving the management dept a 1 star is because they are goin g to sugar coat and lie and back up the service dept just as they did More

Everyone was very friendly and the service was great. Happy with our experience. Thank you! Happy with our experience. Thank you! More

Set up on line Got in quickly everything was lined up. Problem solved Thank you Problem solved Thank you More

Appointment on time. Mr. Sanchez and the service dept was fantastic as usual, reliable & dependable. Mr. Sanchez and the service dept was fantastic as usual, reliable & dependable. More