Classic Sugar Land - Service Center

Erik Lazo and the staff at Classic are amazing. Erik was able to give me a same day appointment and took my keys at my appointment time. He was very courteous, great customer service. Speedy and Erik was able to give me a same day appointment and took my keys at my appointment time. He was very courteous, great customer service. Speedy and friendly service and checkout. More

That customer service is excellent, professional, friendly, and fast. I would gladly recommend this place to my family, friends, and colleagues. friendly, and fast. I would gladly recommend this place to my family, friends, and colleagues. More

Charge too much, crazy quote now. Asked for $2200 for canister replacement while other auto shop only cost me $600. And ~15min check charged me over $200. Understand there is overhea Asked for $2200 for canister replacement while other auto shop only cost me $600. And ~15min check charged me over $200. Understand there is overhead cost, still crazy cost. More

My service advisor Mike Jones was Attentive, helpful and fast. I will return for future service. fast. I will return for future service. More

Thomas H was great! He got me taken care of. Thomas thought my car wouldn't be done and ready the same day. He worked diligently with technicians to ensure my car would He got me taken care of. Thomas thought my car wouldn't be done and ready the same day. He worked diligently with technicians to ensure my car would be ready the same day since that's my only source of transportation. Thank you Thomas H. and Classic Elite! More

Michael Guerrero is the only Service Department representative I want to work with, and he is not on the service department listing. I have worked with him for the last 3 vehicles that I owned. representative I want to work with, and he is not on the service department listing. I have worked with him for the last 3 vehicles that I owned. More

Excellent services . Kind and professional manner. Chris Hogan was my Service Advisor. Services complexed on time and well done Kind and professional manner. Chris Hogan was my Service Advisor. Services complexed on time and well done More

Way to expensive for something that is no more than 150$ 5$ for 3 gallons of def that’s outrageous 5$ for 3 gallons of def that’s outrageous More

Sanchez and Thomas are awesome advisors. Everyone is always friendly and helpful. Keisha always brightens my day! Everyone is always friendly and helpful. Keisha always brightens my day! More

Irma took good care of me during this service visit. She worked me into a rental until my issue was fixed. It was really smooth and kept my stress at bay. She worked me into a rental until my issue was fixed. It was really smooth and kept my stress at bay. More