2,672 Reviews of Classic Sugar Land - Service Center
Great customer service from start to finish. Asked for more information via text and John Smith responded with a reasonable quote for front and back brake pad repairs. Scheduled our appointment Asked for more information via text and John Smith responded with a reasonable quote for front and back brake pad repairs. Scheduled our appointment for Thursday and again received excellent customer service from John, the woman who schedules rides, the driver and the cashier. New breaks seem to be working well. I will definitely be back for any other repairs even my oil change. First time I receive this level of customer service in the last 6 years here in Houston/Sugar Land. Im highly recommend them. More
Great customer service good great awesome excellent excited good job guys great customer support great service and great team effort great job team excited good job guys great customer support great service and great team effort great job team More
Waited for 2. 5 hours for an oil change that I had an appointment for. When I finally inquired about my vehicle I was told my service advisor had gone to lunch. My 5 hours for an oil change that I had an appointment for. When I finally inquired about my vehicle I was told my service advisor had gone to lunch. My car was done, keys sitting on her desk for who knows how long. I will not return to Classic Chevy for service. More
Service technician was nice, helpful, knowledgeable, and curtious did not have to wait to long curtious did not have to wait to long More
The team was very helpful and delivered my vehicle to me in a timely manner. in a timely manner. More
Classic Elite Chevrolet Sugar Land is a reliable, professional service center. They honor your scheduled appointment time with a service rep greeting you upon arrival. The service rep discusses your professional service center. They honor your scheduled appointment time with a service rep greeting you upon arrival. The service rep discusses your requests and advises you of the costs. They give updates as the job is being performed. When completed, they discuss what was done, the charge and lead you to the payment center. More