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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,669 Reviews
Call Service Center (888) 306-4459

2,669 Reviews of Classic Sugar Land - Service Center

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January 03, 2024

Precisely was able to assist with answers to ALL my questions without hesitation concerning my vehicle. Very professional staff. More

by piech.mark
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

January 02, 2024

Very friendly and professional service. All work is done as scheduled and completed in a timely manner. Highly recommended. More

by nanezrsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 02, 2024

waited a long time to get into the financial department, there was no one else before me. They sell you a bunch of useless Crap, they report fake information into the carfax like new tires More

by lucyaleman80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 02, 2024

Excellent customer service. Did not have to wait long. The environment was peaceful and everyone was nice More

by partee_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 02, 2024

keep up the good work CHRISTINA,,t ty hank you for being informative,patient and most importantly,,very professional. More

by dmk2043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 01, 2024

I showed up 45 minutes early to my appointment and Jeff was able to get me in and out in less than an hour. More

by jpamr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2024

Jarred Howatd our rep was great, very professional and personal. He was patient and informative. More

by svharris04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Howard
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2024

I had a stuck thermostat on my Silverado. I arrived at the service department around 10:30 and it was ready around 1:30. Very good service. More

by garyk19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2024

Me dieron una excelente atención y me tuvieron mucha paciencia para elegir mi troca ya q me mostraron diferentes modelos y sobre todo q los precios son muy accesibles More

by klaudia1976.kmcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

¡Apreciamos su reseña positiva de su experiencia con nosotros! ¡No dude en comunicarse con nosotros si hay algo más que podamos hacer!

January 01, 2024

Poor service and delayed response time need yo improve their services and customer care team is working More

by smali63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at (281) 491-9000 so we can assist you further.

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