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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,669 Reviews

2,669 Reviews of Classic Sugar Land - Service Center

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January 04, 2024

Outstanding service very professional and rewarding. I recommend to all neighbors and friends with Chevrolet cars More

by adloniathompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

January 04, 2024

Great service and communication. Vehicle service was appropriately addressed and vehicle was ready when I arrived to pick it up. More

by tom.rourick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero, Lloyd Charpentier
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

January 04, 2024

Me dañaron una pieza en cuanto me cambiaron el aceite del motor perdí todo un dia de trabajo por tener que regresar y luego me des criminaron diciendo que mi carro es del 2020 muy viejo nunca me había sentid More

by oscar82acevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Gracias por llegar a nosotros. Lamentamos escuchar acerca de la situación que usted ha descrito. A nuestro gerente realmente le gustaría hablar más con usted sobre este asunto. Comuníquese con nosotros al (281) 491-9000. Esperamos con interés escuchar de usted.

January 04, 2024

I would give a zero star jf rhe option was available. Bad experience throughout 😪 buyers beware More

by ahiirwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 04, 2024

MJ was so helpful and kind throughout the buying process, and having that extra handoff assistance with Daisy was great for me to be a bit more familiar with the car features prior to leaving the lot. More

by rebecca.aturner2012
Recommend Dealer
Yes
Employees Worked With
Daisy, Daniel, Michael Jackson
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

January 04, 2024

I have a warranty item that needs to be fixed on a vehicle purchased from your dealership. Specifically the windshield washer fluid tank is leaking. I was informed that the vehicle would have to stay More

by geo234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 04, 2024

Robert was very personable, professional and knowledgeable during my car buying process. Robert worked extremely hard to get us the best deal he possibly could. He continued to follow through ev More

by kaylahope908
Recommend Dealer
Yes
Employees Worked With
Robert Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2024

I was in and out with in a half hour for an oil change. Awesome!! More

by jefflorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeff
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

January 03, 2024

Great experience purchasing my new truck with Classic. I’ll be back for my next vehicle. More

by jacob.d.martin
Recommend Dealer
Yes
Employees Worked With
Kristen Anderson
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2024

Everything was great Pilar and Alfred were a great help in obtaining my new vehicle. More

by alleygato2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pilar costa
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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